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Customer Service Specialist

2 months ago

Indianapolis, Indiana, United States ProvideSure Full time
Position Overview

Are you skilled at engaging with customers over the phone? Do you possess a proactive attitude and the ability to persuade? If you are interested in obtaining your insurance license while earning a competitive salary, then ProvideSure is looking for a dedicated individual to fill the role of a Call Center Representative.

WHAT PROVIDESURE OFFERS:

  • Compensation of $20 per hour, with the potential to earn commissions - top performers can average $50 per hour.
  • Financial support for obtaining your insurance license.
  • On-the-job training provided - our office is conveniently located.
  • This position requires in-office attendance.

YOUR RESPONSIBILITIES:

  • Engage with customers over the phone to discuss Medicare plans and their functionalities (training will be provided).
  • Assist clients in selecting the Medicare plan that best suits their needs and financial situation.
  • Communicate the advantages of our plans effectively.
  • Guide customers through the enrollment process for Medicare and other health insurance options.
  • Adhere to a structured call plan.
  • Continuously enhance your knowledge of sales and insurance to improve your performance.

QUALIFICATIONS:

  • High school diploma or GED is required.
  • Strong verbal communication skills, including both speaking and listening.
  • Prior experience in customer service or sales is advantageous.
  • Ability to obtain and maintain an insurance sales license.
  • Comfortable working in a sales-driven environment where closing is part of the process.
  • Capable of multitasking effectively.

We are committed to building a proficient call center team and are eager to find individuals who are ready to excel in this role.