Sales Representative for Parts Counter

2 weeks ago


Plattsburgh, New York, United States Haun Welding Supply and Specialty Gases Full time


Job Type: Full-time

Description: Haun Welding Supply and Specialty Gases is seeking a dedicated and customer-oriented individual to become a vital part of our team as a Parts Sales Consultant.

The successful candidate will possess outstanding communication abilities, a proactive mindset, and a genuine enthusiasm for assisting customers.

In the role of Parts Sales Consultant, your primary responsibility will be to deliver an exceptional customer service experience to all clients, whether in-person or via phone.

You will also provide support for technical inquiries and resolve issues effectively. Collaborating closely with the sales team, you will ensure accurate processing of customer orders and maintain high levels of customer satisfaction.

If you thrive in a team environment and have a strong commitment to customer service and technical assistance, we invite you to consider this rewarding opportunity.


Key Responsibilities:

  • Deliver outstanding customer service to all clients, both in-person and over the phone.
  • Assist customers with technical inquiries and troubleshoot problems.
  • Collaborate with the sales team to ensure accurate order fulfillment and customer satisfaction.
  • Manage branch transfers and uphold inventory accuracy.
  • Maintain a tidy and organized workspace.
  • Continuously enhance your knowledge of new products and services to better serve customers.

Requirements:

  • High school diploma or equivalent; must be at least 18 years old.
  • A minimum of 1 year of experience in customer service.
  • Ability to thrive in a fast-paced environment and effectively manage multiple tasks.
  • Demonstrated ability to perform duties with urgency, consistently exceeding customer expectations.

Previous experience in parts or service counter roles is advantageous. Knowledge of welding or related industries is a plus. Strong interpersonal skills and a positive influence on team morale are essential.

Physical requirements include the ability to move products on and off shelves, as well as the capacity to walk, stand, bend, stoop, or kneel for extended periods. Movement throughout the branch on a continual basis is necessary.

All duties should be performed in alignment with the core values of Haun: Helpful, Humble, Heart-driven, and Honest.

Haun Welding Supply offers competitive compensation along with a comprehensive benefits package, which includes health, dental, and vision insurance, a 401k plan with company matching, fully paid life and long-term disability insurance, paid time off, and paid holidays.

Since its inception in 1958, Haun Welding Supply has been committed to delivering exceptional quality and value. This commitment has positioned us as an industry leader in the sale and distribution of welding equipment, tools, and supplies across multiple states.

Our many satisfied customers recognize that THE HAUN COMPANIES provide reliable products and services, fostering effective and cost-efficient partnerships that contribute to business success. The success of our organization is attributed to our exceptional team of dedicated employees.



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