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Retail Sales Representative

2 months ago


Plattsburgh, New York, United States Runnings Full time
Position Overview
The Retail Sales Representative plays a vital role in enhancing the customer experience within the store. This position focuses on delivering outstanding customer service, which includes welcoming customers, managing transactions, and addressing inquiries related to products. The Sales Associate will also assist with product assembly, maintain store cleanliness, and perform additional tasks as directed by management.

Key Responsibilities
  1. Welcome and assist customers during their shopping experience.
  2. Manage pricing and ensure merchandise is displayed correctly.
  3. Restock and organize products on shelves as needed.
  4. Support the receiving of shipments and organize products accordingly.
  5. Participate in inventory counts and ensure accuracy.
  6. Handle incoming calls and provide appropriate responses.
  7. Process customer transactions using the cash register system.
  8. Ensure accurate cash handling and manage customer returns.

Additional Duties
  1. Maintain cleanliness and organization of the store.
  2. Perform other tasks as assigned by management.

Qualifications
  1. Strong customer service skills are essential.
  2. Ability to lift up to 50 pounds regularly.
  3. Willingness to stand for extended periods.
  4. Capability to bend and twist frequently.

Education and Experience
  1. A High School Diploma or GED is preferred.

Work Environment
  1. Work is conducted in a retail environment.
  2. Exposure to varying temperatures.
  3. Flexible work schedule required.

Tools and Equipment
Utilization of various tools such as computers, cash registers, and telecommunication devices is necessary for this role.

The details provided in this description are intended to outline the general nature and level of work expected in this position. The company is committed to providing reasonable accommodations for individuals with disabilities to perform essential job functions.