Customer Service Sales Associate
2 weeks ago
The Retail Sales Representative plays a vital role in ensuring a positive shopping experience for customers within the store. This position focuses on delivering outstanding customer service, which includes welcoming customers, managing transactions, and addressing inquiries about products. The ideal candidate will have a background in merchandising and retail, with a preference for knowledge in agricultural products and accessories.
Key Responsibilities
- Welcome and assist customers during their shopping experience, addressing any service-related questions.
- Manage pricing of merchandise and implement price adjustments as directed by management.
- Restock and organize merchandise on shelves as per management instructions.
- Support the receiving of shipments and organize products according to management guidelines.
- Participate in inventory counts as required.
- Handle incoming calls and respond appropriately.
- Process customer transactions using the cash register system.
- Ensure accurate cash handling and manage customer returns effectively.
- Maintain cleanliness and organization of the store.
- Perform other tasks as assigned by management.
- Strong customer service skills are essential.
- Ability to lift items weighing up to 50 pounds frequently.
- Capability to stand for extended periods.
- Frequent bending and twisting required.
- A High School Diploma or GED is preferred.
- Retail store setting with varying temperature conditions.
- Flexible work schedule, including evenings and weekends.
Familiarity with computers, cash registers, and basic office equipment is necessary.
The responsibilities outlined in this description are not exhaustive and may be subject to change as needed to meet the demands of the business.
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