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Technical Sales Support Representative
2 months ago
Job Type: Full-time
Description: Haun Welding Supply and Specialty Gases is seeking a dedicated and customer-oriented individual to join our team as a Parts Sales Associate.
The ideal candidate will possess strong communication abilities, a friendly demeanor, and a commitment to assisting customers.
As a Parts Sales Associate, your primary responsibility will be to deliver outstanding customer service to all clients, whether in-person or via phone.
You will also provide support for technical inquiries and resolve issues effectively. Collaborating closely with the sales team, you will ensure accurate order fulfillment and high levels of customer satisfaction.
If you thrive in a team environment and have a passion for customer service and technical assistance, we welcome your application for this rewarding position.
Key Responsibilities:
- Deliver exceptional customer service to all clients, both in-person and over the phone.
- Assist customers with technical inquiries and troubleshoot issues as needed.
- Collaborate with the sales team to ensure accurate order processing and customer satisfaction.
- Manage branch transfers and maintain precise inventory records.
- Keep a clean and organized workspace.
- Continuously enhance your knowledge of new products and services to better serve customers.
Requirements:
- High school diploma or equivalent; must be at least 18 years old.
- A minimum of 1 year of experience in customer service.
- Ability to thrive in a fast-paced environment and effectively manage multiple tasks.
- Demonstrated urgency in performing duties to exceed customer expectations.
Prior experience in parts or service counter roles is advantageous. Knowledge of welding or related industries is a plus. Strong interpersonal skills and a positive influence on team morale are essential.
Physical requirements include the ability to move products on and off shelves, as well as the capacity to walk, stand, bend, stoop, or kneel for extended periods.
Perform your responsibilities in alignment with the core values of Haun: Helpful, Humble, Heart-driven, and Honest.
Haun Welding Supply offers competitive compensation along with a comprehensive benefits package, including health, dental, and vision insurance, a 401k plan with company match, fully paid life and long-term disability insurance, paid time off, and holidays.
Since its inception, Haun Welding Supply has been committed to providing quality and value, establishing itself as a leader in the distribution of welding equipment, tools, and supplies across various regions.
Our success is attributed to our exceptional team of dedicated employees who contribute to our mission of delivering reliable products and services that foster successful partnerships.
