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Customer Service Representative

2 months ago


Plattsburgh, New York, United States Curaleaf Full time

Position: Retail Sales Associate

Employment Type: Full-Time
Compensation: $18.20/hour

Availability: Flexible shifts including weekends and holidays.

About Curaleaf:

At Curaleaf, we are dedicated to our mission and values. Our commitment extends from creating innovative products to advocating for social equity, and from promoting environmental responsibility to building exceptional brands. We recognize that our achievements are rooted in the contributions of our Team Members, which is why we prioritize a diverse and inclusive workplace.

Your Role:

As a Retail Sales Associate, you will serve as a representative of Curaleaf, delivering outstanding customer service and informing guests about our product offerings. You will be the initial point of contact for customers, ensuring they enjoy a positive experience during their visit.

Your daily tasks will involve driving sales and utilizing the point-of-sale system to manage inventory and confirm transactions.

Collaboration with your colleagues will be essential in fostering a culture of trust and respect within our retail environment. Staying informed about promotions and new product launches through Curaleaf's internal resources will empower you to provide exceptional service to our customers.

Ideal Candidate:
  • A professional with retail sales experience.
  • A proactive and cooperative team player.
  • Someone who takes pride in understanding customer needs and offering tailored product recommendations.
  • Detail-oriented with a strong focus on accuracy.
  • Experienced in sales and cash handling processes.
  • Thrives in a dynamic and fast-paced environment.
  • Willing to work flexible hours, including evenings, weekends, and holidays.
  • Accurate in inventory management and proficient in basic mathematics.
Benefits Offered:
  • Competitive Salary
  • Comprehensive Medical, Dental, and Vision Coverage
  • Flexible Spending Accounts for Healthcare and Dependent Care
  • Health Savings Account
  • Retirement Savings Plan - 401(K)
  • Life and Accidental Death & Dismemberment Insurance
  • Short- and Long-Term Disability Coverage
  • Paid Parental Leave
  • Paid Time Off (PTO)
  • Community Engagement through our Rooted in Good Initiative
  • Employee Resource Groups
  • Referral Bonus Program
  • Employee Assistance Program
  • Commuter Benefits
  • Employee Discounts on Products
Acknowledgments:
  • Recognized as one of Ragan's Top Places to Work
  • Featured in TIME100 Most Influential Companies
  • Awarded Cannabis Doing Good's Good Neighbor Award
  • Honored with Minorities for Medical Marijuana's Diversity & Inclusion Award