Home Care Staffing Coordinator

1 week ago


Lady Lake, Florida, United States HomeWell Care Services FL129 Full time
Job Summary

HomeWell Care Services FL129 is seeking a skilled Home Care Staffing Coordinator to join our team. As a Home Care Staffing Coordinator, you will be responsible for scheduling caregivers, managing staff availability, and ensuring the highest level of client satisfaction.

Key Responsibilities
  • Schedule caregivers for hours of service on new clients and open hours/shifts on existing cases.
  • Ensure sufficient staff availability at all times.
  • Encourage effective relationships among staff to build and maintain a cohesive, well-performing team.
  • Be a focal point of communication with caregivers and clients.
  • Match the right caregivers to the right clients.
  • Be responsible for the well-being of both the clients and the caregivers.
  • Keep caregivers schedules full while fulfilling the requirements of client care plans.
  • Assist with HR functions such as hiring/recruiting and orientation.
  • Use a web-based scheduling application as the basis for all schedules.
  • Keep a hot list of all staff that can be placed immediately or used as a backup for all call-off situations.
  • Fulfill open shifts and secure coverage for call-offs or changes in clients needs.
  • Maintain ongoing communication with Managers, Caregivers & Clients regarding scheduling and changes.
Requirements
  • Strong problem-solving skills.
  • A people-person who can remain pleasant and considerate under stress.
  • Meticulous attention to detail- excellent written and verbal communication skills.
  • Willingness to learn quickly and continually.
  • Prior experience scheduling in private duty home care is preferred.
  • Prior experience as an in-home caregiver is a major plus.
  • ClearCare/Wellsky knowledge is a plus.
  • Must be a good person and someone we want to hang out with (seriously).
  • Comfortable utilizing various technologies and computer programs.
  • Proficient with computer use and software applications.
  • Multi-tasker and customer service-oriented.


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