Senior Registration Coordinator

2 weeks ago


Downey, California, United States PIH Health Full time

Position Overview:
The Lead Registration Representative acts as a vital resource for the registration and financial counseling teams, exemplifying leadership and striving towards departmental objectives under the guidance of the Registration and Financial Counselor Supervisor.

Key Responsibilities:
The Lead Registration Representative showcases exceptional skills in registration and financial counseling. This role encompasses all activities related to patient registration, pre-registration, account auditing, and financial advising for both inpatients and outpatients. Responsibilities include efficiently securing and calculating upfront collections, including co-pays and co-insurance, ensuring that the needs of patients, physicians, and the healthcare facility are met with accuracy and hospitality.

Role Model:
As a role model within the department and across the organization, the Lead Registration Representative consistently embodies the 'Patient First' philosophy in their actions, behaviors, and decision-making processes.

Certification:
It is expected that the Lead Registration Representative attains and maintains the AAHAM Certified Revenue Cycle Specialist (CRCS) Certification.

About PIH Health:
PIH Health is a nonprofit healthcare network that serves a diverse population in the surrounding regions. The organization is recognized nationally for its commitment to excellence in patient care and experience. Additionally, it has been acknowledged by the College of Healthcare Information Management Executives (CHIME) as one of the leading hospital systems in the nation for its best practices, innovative advancements, quality of care, and healthcare technology.



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