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Lead Patient Registration Specialist

2 months ago


Downey, California, United States PIH Health Full time

Position Overview:
The Senior Registration Coordinator acts as a pivotal resource for the registration and financial counseling teams, embodying leadership qualities and striving towards departmental objectives under the guidance of the Registration and Financial Counselor Supervisor.

Key Responsibilities:
The Coordinator exhibits exceptional skills in both registration and financial counseling. Responsibilities include:

  • Managing all aspects of registration, preregistration, account auditing, and financial counseling for both inpatient and outpatient services.
  • Ensuring accurate and efficient collection of upfront payments, including co-pays and co-insurance, while maintaining a welcoming atmosphere for patients.
  • Serving as a role model within the department and across the organization, consistently demonstrating the 'Patient First' philosophy in all actions and decisions.

Qualifications:
Maintaining the AAHAM Certified Revenue Cycle Specialist (CRCS) Certification is essential.

About PIH Health:
PIH Health is a nonprofit healthcare network dedicated to serving a diverse population across multiple counties. The organization is renowned for its commitment to excellence in patient care and has received national recognition for its innovative practices and quality healthcare services.