Program Operations Specialist

1 week ago

Panama City Florida, United States Better-Health-Group Full time

Overview:
At Better Health Group, our mission is to enhance health outcomes. We are dedicated to empowering individuals to achieve their health goals.

What's Your Motivation?

  • Are you seeking a professional journey that fosters personal and career development?
  • Do you have a genuine interest in assisting others in attaining optimal health?
  • Are you prepared to be part of a dynamic team that aligns with your values?

Why Become Part of Our Team:
At Better Health Group, our dedication, enthusiasm, and culture distinguish us from others.

Our team members contribute significantly every day, supporting our healthcare providers and payors by ensuring they have the essential tools and resources to deliver exceptional healthcare experiences for our patients.

We not only advocate for our mission but also embody it in our daily actions.

Join a team that resonates with your passion and purpose, and start fulfilling your career aspirations at Better Health Group.


Key Responsibilities:

The Position:
As a Program Operations Specialist, you will oversee the effective management of our provider offices.

Your strong communication and organizational abilities will be essential in assisting the office teams with the execution of strategic initiatives developed by Better Health Group. You will also be responsible for conducting research and providing feedback on the successful outcomes of these initiatives.


Core Responsibilities:
  • Deliver in-person support to designated medical offices, traveling to 1-2 offices daily to ensure smooth daily operations.
  • Collaborate with medical office teams and internal stakeholders to drive the success of programs and objectives.
  • Participate in regular meetings with internal and external teams, including monthly presentations.
  • Assist in planning and coordinating identified programs with medical offices to enhance patient care.
  • Complete assigned tasks for designated offices efficiently.
  • Monitor program performance and identify areas for enhancement.
  • Facilitate video conferences between offices and internal stakeholders.
  • Support offices in utilizing internal software for program execution, outreach activities, and patient information research.
  • Maintain tracking reports for office support and identify follow-up actions.
  • Monitor office progress on designated programs and provide necessary feedback and assistance.
  • Perform additional duties as assigned.

Position Requirements/Skills:
  • Technical degree or Associate's degree in a related field is required; equivalent experience will be considered.
  • Minimum of 1 year of experience in a healthcare-related environment.
  • Proficient in Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for collaborative work.

Physical Requirements:
  • Ability to sit for extended periods.
  • Ability to remain stationary, often standing or sitting for prolonged durations.
  • Effective communication skills for information exchange.
  • Repetitive motions involving wrists, hands, and/or fingers.
  • Ability to assess the accuracy and thoroughness of assigned work.
  • Must be able to lift at least 15 lbs occasionally.
  • Ability to operate a motor vehicle.

Key Attributes/Skills:
  • Possesses a positive work ethic that inspires others and exemplifies core values.
  • A collaborative team player who contributes valuable insights and meets commitments.
  • Demonstrates energy and passion in tackling tasks and challenges.
  • Focuses on achieving goals and defines success in terms of results.
  • Handles data with confidentiality and integrity.
  • Works effectively across multiple teams and independently with minimal supervision.
  • Exhibits excellent organizational, time-management, and multitasking abilities with strong attention to detail.
  • Possesses strong written and verbal communication skills, comfortable engaging with various stakeholders.
  • Demonstrates strong interpersonal and presentation skills.
  • Exhibits critical thinking and problem-solving capabilities.
  • Results-oriented with a commitment to quality execution and delivery.
  • Appreciates cultural diversity and is sensitive to the needs of target patient populations.

Compensation & Benefits:
  • Base Salary + Bonus potential and Auto Allowance.
  • Medical, Dental, Vision coverage.
  • Paid Time Off.
  • Paid Holidays.

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