Telecommunications Technician

1 week ago


Las Vegas, Nevada, United States IES Residential, Inc. Full time
Job Overview

Embark on a rewarding career with IES Residential, Inc. as a skilled technician specializing in multiple services including Cable TV, High-Speed Internet, Telephone Services, Fiber to the Home (FTTH), Home Automation Security, and Cox Home Life Security.

With over 18 years of expertise, IES stands as a trusted partner for Cox Communications in the Las Vegas area. Fleet vehicles, including gas cards, are provided to our technicians, ensuring you have the tools you need to succeed.

Key Responsibilities

As a CABLE TECHNICIAN, you will play a crucial role in the telecommunications industry, representing the Cox Communications brand and being an integral part of a dedicated, service-oriented team. Your responsibilities will include:

  • Installing, reconnecting, adding, changing, and troubleshooting services such as Video, Telephony, High-Speed Internet, Home Automation, Home Life Security, and Fiber Optic (RFoG+ONT) at customer locations.
  • Educating customers about their current and new services, promoting additional Cox offerings, and providing solutions to customer inquiries.
  • Taking necessary actions to ensure an exceptional customer experience.
  • Upholding IES Core Values by delivering work of the highest quality in the most efficient manner.

Join IES as a CABLE TECHNICIAN and enhance the lives of our customers while advancing your career.

Benefits and Training

At IES, we are committed to the growth of our technicians, offering access to:

  • CATV Training Institute Certifications
  • Incentive and Performance Rewards
  • Competitive Weekly Pay
  • Comprehensive Company Benefits
  • Company Vehicle
  • A Wealth of Knowledge and Experience
Qualifications

Minimum Requirements:

  • Ability to pass a background check and drug screening.
  • Valid state driver's license with a clean driving record.
  • Minimum age of 21 (preferred but not mandatory).
  • One year of experience in a related field such as construction, mechanics, or semi-skilled manufacturing.
  • At least one year of direct customer service experience.
  • Proficiency in PC and Windows software.
  • Stable work history and ability to work required shifts and overtime as needed.
  • Spanish proficiency is desirable in certain locations.
  • Ability to work flexible schedules, including 5- and 6-day work weeks.
  • Strong communication skills with customers and team members.

Preferred Qualifications:

  • High school diploma or GED; post-secondary education is a plus.
  • Experience in a comparable field is advantageous.
Physical Requirements

Essential Abilities:

  • Capability to carry and utilize tools and equipment.
  • Ability to complete documentation and inspect, install, and repair materials and equipment.
  • Proficient in driving a motor vehicle.
  • Adequate color vision to distinguish different wire colors.
  • Effective communication skills, both in person and via telephone.
  • Physical ability to bend, stoop, crawl, and lift up to 75 pounds.
  • Comfortable working in high places and confined spaces.
  • Ability to tolerate temporary exposure to fumes and extreme heat.
Company Overview

IES Residential, Inc. is a leading provider of industrial products and infrastructure services across various markets, including electrical, mechanical, and communications contracting solutions. We are committed to our employees' safety and well-being, offering competitive pay, comprehensive benefits, and a supportive work environment.

Join us in our mission to empower lives through our innovative services and dedicated workforce.



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