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Healthcare Administrative Assistant

2 months ago

Louisville, Kentucky, United States Intermountain Healthcare Full time
Job Summary

This position is responsible for managing patient accounts, billing, and insurance coordination within Intermountain Healthcare's policies and procedures.

Key Responsibilities
  • Account Management: Accurately register patients, confirm demographic data, and update registration systems.
  • Insurance Coordination: Verify insurance information, determine coordination of benefits, and obtain authorizations and referrals as required.
  • Payment Collection: Collect patient payments, provide accurate receipts, and post payments in the system.
  • Record Maintenance: Prepare medical records for patient appointments, scan documents as required, and maintain accurate records.
  • Customer Service: Provide excellent customer service, respond to patient inquiries, and resolve issues in a timely manner.
Requirements
  • Education: High School diploma or equivalent preferred.
  • Experience: One year of customer service experience and/or related medical field experience preferred.
  • Skills: Excellent communication and organizational skills, ability to multitask, and maintain confidential information.
Work Environment

This position requires regular attendance and the ability to work in a fast-paced environment. The employee must be able to interact with others, operate computers and office equipment, and maintain confidentiality.