Branch Supervisor, O'Connell Library

2 weeks ago

Cambridge, Massachusetts, United States City of Cambridge Full time

KEY RESPONSIBILITIES: The Branch Supervisor is a pivotal role responsible for managing the daily functions of the O'Connell Library and leading the library staff. This position works closely with the Branch Services Managers and the Assistant Director of Branch Services to set branch objectives, foster a welcoming environment for library users, and curate collections and programs that meet community needs.

Leadership and Management Duties:

  • Oversee branch operations to align with the Library's mission and strategic goals, ensuring staff deliver exceptional service to patrons. Design, implement, and assess services tailored to the local community.
  • Direct all branch activities and supervise the assigned staff. Create staff schedules and work assignments, ensuring optimal desk coverage to meet library service demands.
  • Assist in recruiting new branch personnel, participate in search committees as needed, and provide training for new hires.
  • Conduct annual performance evaluations for branch staff, establish meaningful individual objectives, and support their achievement. Address performance concerns promptly and document them accordingly.
  • Guide professional and paraprofessional staff at various levels, ensuring effective leadership, mentorship, and development opportunities.
  • Communicate and enforce library policies and procedures; address patron concerns effectively. Lead staff in managing and documenting patron behavior policy violations.
  • Exhibit proactive leadership. Advocate for library initiatives, collaborate with staff, inspire engagement, and provide daily guidance and expertise.
  • Participate as a member of the Library's leadership team. Engage in and potentially lead workgroups focused on planning and executing programs, projects, and initiatives.
  • Facilitate regular staff meetings to ensure information is effectively shared.

Community Engagement Responsibilities:

  • Provide outstanding and engaging public service, including reader's advisory and reference assistance.
  • Manage circulation tasks such as checkouts, check-ins, reserves, renewals, fine assessments, and statistical reporting.
  • Oversee collection development and maintenance for the branch. Select adult materials and supervise the selection of children's materials, adhering to the branch budget to reflect community needs.
  • Lead the planning of youth programming and create adult programs and activities for the branch, including managing audiovisual equipment during events. Organize exhibits and ensure library initiatives are integrated into branch services.
  • Supervise circulation operations, including:
    • Accounting for all funds received at the circulation desk
    • Maintaining organized reserve shelves
    • Monitoring overdue, lost, and missing materials
    • Overseeing the shelving of library resources
    • Processing deliveries and managing collection merchandising
    • Monitoring public areas of the library.
  • Promote library services and conduct outreach efforts. Build and maintain relationships with schools, community groups, and agencies. Represent the Library at community events.
  • Collaborate to publicize branch events and services through various channels. Contribute to the development of the library's online presence.
  • Assist patrons in utilizing a variety of online resources and technologies, including basic troubleshooting and maintenance.
  • Perform all duties with cultural sensitivity and a commitment to equitable service for marginalized or underserved populations.

Additional Responsibilities:

  • Stay updated on professional developments and attend relevant meetings and training; may represent the Library in professional settings as appropriate.
  • Effectively manage the branch budget, ensuring responsible fiscal management.
  • Handle administrative tasks such as compiling statistics, generating reports, and ordering supplies.
  • Maintain cleanliness and order in the library. Report necessary repairs and ensure good order in both public and staff areas.
  • Perform other duties as required for the benefit of the Library.

MINIMUM QUALIFICATIONS:

Education and Experience: A Master's degree from an ALA-accredited MLS program and experience working with diverse populations is required. In exceptional cases, specialized education, training, and/or experience may substitute for some or all of the required elements.

Knowledge, Skills, and Abilities:

  • Understanding of the Library's mission, values, and strategic priorities.
  • Commitment to diversity, equity, inclusion, and anti-racism in all work.
  • Exceptional customer service skills and dedication to public service.
  • Ability to work effectively in a diverse community and with individuals facing challenges that may affect their behavior.
  • Strong communication and interpersonal skills, cultural sensitivity, and a positive demeanor.
  • Sound judgment and problem-solving abilities; adaptability in stressful situations.
  • Capability to work independently and collaboratively within larger teams.
  • In-depth knowledge of literature, media, digital resources, and emerging technologies; ability to instruct others in the use of library resources and systems.
  • Understanding of principles and equity of access issues related to public service; ability to apply this knowledge to program and service design.
  • Demonstrated skills in reference, readers' advisory, programming, outreach, collection development, and project management.
  • Knowledge of supervisory and leadership principles; ability to guide the work of other staff members.
  • Demonstrated initiative, flexibility, and reliability in a dynamic environment.

PREFERRED QUALIFICATIONS: A minimum of 3 years of successful professional experience is strongly preferred. Previous public library experience and supervisory responsibilities, as well as fluency in a language other than English, are desirable.

PHYSICAL REQUIREMENTS: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Ability to operate standard office equipment; transport materials weighing over 100 pounds; carry materials weighing up to 30 pounds; maintain focus despite interruptions; communicate effectively with coworkers and the public; read and organize written materials; and shelve library items at various heights.

WORK ENVIRONMENT: Work in various areas, including office spaces, training rooms, and library locations as needed. Typical office exposure to noise, stress, and interruptions.

SCHEDULE: The work week consists of 37.5 hours, structured to meet the Library's needs. The schedule includes a five-day work week with evening and weekend hours, as well as participation in a Saturday rotation.

APPLICATION REQUIREMENTS: Please upload the following documents to complete your application:

  • Resume
  • Cover Letter

  • Branch Supervisor, O'Connell Library

    1 week ago

    Cambridge, Massachusetts, United States City of Cambridge Full time

    KEY RESPONSIBILITIES: The Branch Supervisor is a pivotal role responsible for managing the daily functions of the O'Connell Library and leading the branch staff. This position works closely with the Branch Services Managers and the Assistant Director of Branch Services to define branch objectives; foster a culture of providing personalized, precise,...

  • Branch Operations Supervisor

    1 week ago

    Cambridge, Massachusetts, United States City of Cambridge Full time

    KEY RESPONSIBILITIES: The Branch Operations Supervisor is a pivotal role responsible for managing the daily functions of the library branch and leading the branch team. This position works closely with the Branch Services Managers and the Assistant Director of Branch Services to define branch objectives, foster a culture of delivering personalized, precise,...

  • Branch Operations Manager, O'Connell Branch

    1 week ago

    Cambridge, Massachusetts, United States City of Cambridge Full time

    KEY RESPONSIBILITIES: The Branch Operations Manager holds a pivotal leadership role, tasked with overseeing the daily functions of the O'Connell Branch while managing and mentoring the branch personnel. This position collaborates closely with the Branch Services Managers and the Assistant Director of Branch Services to define branch objectives; foster an...

  • O'Connell Branch Operations Manager

    1 week ago

    Cambridge, Massachusetts, United States City of Cambridge Full time

    KEY RESPONSIBILITIES: The O'Connell Branch Operations Manager plays a pivotal role in leading the daily functions of the branch while overseeing the development and training of the branch personnel. This position collaborates with other management staff to set branch objectives, foster a culture of personalized and innovative service, and curate collections...

  • Branch Operations Supervisor

    2 weeks ago

    Cambridge, Massachusetts, United States Leader Bank Full time

    Job OverviewLeader Bank is in search of highly committed individuals to contribute to the success of one of the most rapidly expanding community banks and mortgage lenders in the region. Established in 2002, Leader Bank has evolved from a single branch with $6.5 million in assets and 7 employees to a prominent financial institution in Massachusetts, boasting...

  • Branch Operations Supervisor

    2 weeks ago

    Cambridge, Massachusetts, United States Leader Bank Full time

    Job OverviewLeader Bank is seeking dedicated individuals to fill the role of Head Teller within our expanding community banking network. Established in 2002, Leader Bank has grown from a single branch with modest assets to a prominent financial institution with over $4.5 billion in assets and multiple locations. Our commitment to exceptional service and...

  • Staff Librarian, Teens – Valente Branch

    1 month ago

    Cambridge, Massachusetts, United States City of Cambridge Full time

    Deliver exceptional library services to patrons, focusing on teens, tweens, and youth. Provide reference, readers' advisory, collection development, programming, and outreach. Emphasize anti-racism, equity, and inclusion in all tasks, with cultural sensitivity and commitment to underserved populations. Develop and maintain collections, promote resources, and...

  • Administrative Coordinator

    2 months ago

    Cambridge, Massachusetts, United States Massachusetts General Hospital(MGH) Full time

    The Healey & AMG Center for ALS at Mass General unites the world's leading experts to revolutionize how treatments are developed for people with amyotrophic lateral sclerosis (ALS). The Healey & AMG Center supports and accelerates groundbreaking, innovative global clinical trials for the 30,000 people in the U.S. and over 500,000 people worldwide who are...

  • Investigator, Platform Chemistry

    2 months ago

    Cambridge, Massachusetts, United States GlaxoSmithKline Full time

    Site Name: USA - Massachusetts - CambridgePosted Date: Jul GSK is a global biopharma company with a purpose to unite science, technology, and talent to get ahead of disease together. Drawing on the in-depth expertise of teams of multi-disciplinary scientists, we prioritize innovation in vaccines and specialty medicines to prevent and treat disease.We are...

  • Senior Specialist en Asuntos Regulatorios

    2 weeks ago

    Cambridge, Massachusetts, United States Philips Full time

    Título del Puesto: Especialista Senior en Asuntos Regulatorios Descripción del Puesto: En Philips, enfrentamos desafíos globales que hacen que nuestra misión sea más relevante que nunca. Si compartes nuestra pasión por ayudar a los demás, estarás contribuyendo a un futuro más justo y mejor para todos. Oportunidad: Como miembro clave de equipos de...

  • Investigator

    4 weeks ago

    Cambridge, Massachusetts, United States GlaxoSmithKline Full time

    Site Name: USA - Massachusetts - CambridgePosted Date: Aug GSK is a global biopharma company with a purpose to unite science, technology, and talent to get ahead of disease together. Drawing on the in-depth expertise of teams of multi-disciplinary scientists, we prioritize innovation in vaccines and specialty medicines to prevent and treat disease.We are...

  • Operations Manager, Custodial Services

    2 months ago

    Cambridge, Massachusetts, United States Motion Recruitment Full time

    Our client, a well known Ivy League University is urgently hiring for a Operations Manager, Custodial Services to join their team. This role is onsite in Cambridge, MA so local candidates only apply. ***This is a 3 month initial contract with potential for long-term extension or conversion based on performance*** In this role, you will oversee all day,...

  • Supervisory Emergency Management Specialist

    1 month ago

    Cambridge, Massachusetts, United States Federal Emergency Management Agency Full time

    What will I do in this position if hired?In this position you will serve as the Supervisory Emergency Management Specialist (Public Assistance Operations Branch Chief) to provide supervision, oversight, and direction to the Public Assistance grant program.Typical assignments include:Working in partnership with the Public Assistance Administration Branch...

  • Regional Service Associate

    2 months ago

    Cambridge, Massachusetts, United States Eastern Bank Full time

    The Regional Service Associate serves as a vital member of our retail banking network. They will have the unique opportunity to work several branches within their region, offering short-term to long-term support as needed. This role is responsible for operational compliance and adherence to policy. Handles daily account maintenance and other service issues...

  • Custodian A

    4 days ago

    Cambridge, Massachusetts, United States New England Board of Higher Education Full time

    Job Summary:We are seeking a highly skilled and detail-oriented Custodian A to join our team at the New England Board of Higher Education. As a Custodian A, you will be responsible for maintaining the cleanliness and organization of our facilities, ensuring a safe and healthy environment for our staff and visitors.Key Responsibilities:Perform routine and...

  • Coordinator I

    1 month ago

    Cambridge, Massachusetts, United States Harvard University Full time

    Harvard UniversityPosition Title: Coordinator I (FSS)Req ID: 66494BRSchool or Unit: Harvard Graduate School of EducationDescription: Job SummaryHGSE is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education.Reporting to the...

  • Research Assistant II Non-Lab

    1 month ago

    Cambridge, Massachusetts, United States Harvard University Full time

    Harvard UniversityPosition Title: Research Assistant II Non-LabReq ID: 66458BRSchool or Unit: Harvard Graduate School of EducationDescription: Job SummaryThe Gaab Lab research focuses on typical and atypical reading development within the lifespan of a child. We are seeking a full-time Research Assistant to support our team at the Harvard Graduate School of...

  • Strategic Intelligence Specialist

    2 weeks ago

    Cambridge, Massachusetts, United States Allied Universal Executive Protection and Intelligence Services Full time

    OverviewAllied Universal Executive Protection and Intelligence Services, a premier provider of specialized security solutions in North America, offers fulfilling career opportunities that instill a sense of purpose. In a vibrant, diverse, and inclusive environment, you will join a team that fosters a culture reflected in the communities and clients we serve....

  • Associate Scientist, Off-target Characterization and Assay Development

    2 months ago

    Cambridge, Massachusetts, United States Intellia Therapeutics Full time

    Why Join Intellia?Our mission is to develop curative genome editing treatments that can positively transform the lives of people living with severe and life-threatening diseases.Beyond our science, we live our four core values: One, Explore, Disrupt, Deliver and feel strongly that you can achieve more at Intellia. We have a single-minded determination to...

  • Events and Services Coordinator

    1 month ago

    Cambridge, Massachusetts, United States Harvard University Full time

    Harvard UniversityPosition Title: Events and Services CoordinatorReq ID: 66499BRSchool or Unit: University AdministrationDescription: Position DescriptionThe duties and responsibilities of the Events and Services Coordinator center on planning and managing events and services of varying sizes and purposes at the Memorial Church, including high profile...