Front Desk Receptionist
4 weeks ago
Job Summary:
We are seeking a highly skilled and compassionate Front Desk Receptionist to join our team at United Urology Group. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.
Responsibilities:
* Provide superb customer service to patients and staff, ensuring a positive and professional first impression of our practice
* Schedule appointments and assist with scheduling any additional testing directed by the physician
* Ensure all required patient paperwork is compiled for that day's appointments
* Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management
* Review patient demographics and clinical information for completeness and accuracy, then enter required information into Practice Management and EHR
* Scan patient identification and insurance cards into Ntierprise
* Obtain and scan required referrals into the EMR and link to that day's appointment
* Reconcile payment batches at the end of every day and turn them into the Site Manager
* Schedule follow-up procedures and coordinate any local ASC cases
* Assist patients with the completion of the Phreesia registration system
Requirements:
* Minimum High School Diploma or GED required
* Minimum of two (2) years of front office experience, preferably in a medical setting
* 1-2 years of customer service experience
* Excellent customer service skills
* Attention to detail and willingness to learn
* Proficient knowledge of medical terminology, ICD-9, and CPT-4 Codes
* Strong communication skills, both verbal and written
* Proficient computer software and database skills
* Comfortable working in a fast-paced environment
* Ability to type 40 Words Per Minute
What We Offer:
* Competitive salaries and a great work-life balance
* Outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and more
* Opportunities for growth and professional development
About United Urology Group:
United Urology Group is a leading urology network in the country, with affiliates in multiple states. We are committed to providing exceptional patient care and a positive work environment for our employees.
Equal Opportunity Employer:
United Urology Group and its affiliate practices are an equal opportunity employer. We do not discriminate based on race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation.
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