Veterinary Front Desk Associate

4 weeks ago


Denver, Colorado, United States Southern Veterinary Partners Full time
Job Summary

We are seeking a highly organized and compassionate Veterinary Receptionist to join our team at Southern Veterinary Partners. As a key member of our front desk team, you will be responsible for providing exceptional customer service, scheduling appointments, and maintaining accurate records.

Key Responsibilities
  • Scheduling and Client Communication: Receive and place calls to clients for the purpose of scheduling appointments, and remind them of upcoming services.
  • Documentation and Record-Keeping: Maintain accurate and up-to-date client and pet records, including medical history and referral documentation.
  • Financial Management: Manage the financial needs of the hospital by collecting client transactions, handling cash and credit card transactions, and maintaining accurate balances.
  • Customer Service: Provide exceptional customer service to clients, answering questions, and addressing concerns in a professional and compassionate manner.
  • Pet Care Education: Educate clients on preventative care, pet health needs, and treatment recommendations, promoting a collaborative approach to pet care.
Requirements
  • Education and Experience: High school diploma or equivalent required; experience in a veterinary setting preferred.
  • Skills and Abilities: Excellent communication and organizational skills, ability to work independently and as part of a team, and strong attention to detail.
  • Software and Equipment: Proficiency in veterinary software and ability to learn new systems and equipment.
Benefits
  • Competitive Pay: $13.35-$20.90/hour based on experience.
  • Health and Wellness Benefits: Medical, dental, and vision insurance, as well as a 401(k) retirement plan.
  • Professional Development: Opportunities for education and career growth within the company.

We offer a dynamic and supportive work environment, with a team of passionate and dedicated professionals who are committed to providing exceptional care to our patients and clients. If you are a motivated and compassionate individual who is passionate about animal care, we encourage you to apply for this exciting opportunity.



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