Veterinary Front Desk Associate
4 weeks ago
We are seeking a highly organized and compassionate Veterinary Receptionist to join our team at Southern Veterinary Partners. As a key member of our front desk team, you will be responsible for providing exceptional customer service, scheduling appointments, and maintaining accurate records.
Key Responsibilities- Scheduling and Client Communication: Receive and place calls to clients for the purpose of scheduling appointments, and remind them of upcoming services.
- Documentation and Record-Keeping: Maintain accurate and up-to-date client and pet records, including medical history and referral documentation.
- Financial Management: Manage the financial needs of the hospital by collecting client transactions, handling cash and credit card transactions, and maintaining accurate balances.
- Customer Service: Provide exceptional customer service to clients, answering questions, and addressing concerns in a professional and compassionate manner.
- Pet Care Education: Educate clients on preventative care, pet health needs, and treatment recommendations, promoting a collaborative approach to pet care.
- Education and Experience: High school diploma or equivalent required; experience in a veterinary setting preferred.
- Skills and Abilities: Excellent communication and organizational skills, ability to work independently and as part of a team, and strong attention to detail.
- Software and Equipment: Proficiency in veterinary software and ability to learn new systems and equipment.
- Competitive Pay: $13.35-$20.90/hour based on experience.
- Health and Wellness Benefits: Medical, dental, and vision insurance, as well as a 401(k) retirement plan.
- Professional Development: Opportunities for education and career growth within the company.
We offer a dynamic and supportive work environment, with a team of passionate and dedicated professionals who are committed to providing exceptional care to our patients and clients. If you are a motivated and compassionate individual who is passionate about animal care, we encourage you to apply for this exciting opportunity.
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