Mixology and Service Specialist

1 week ago


Newport, Kentucky, United States ASM Global Full time
Job Summary:

We are seeking a highly skilled and experienced Bartender to join our team at ASM Global. As a Bartender, you will be responsible for providing exceptional service to our guests, ensuring a memorable experience at every event.

Key Responsibilities:
  • Event Execution: Follow instructions for each event as given by the Banquet Captain, Concession, Banquet or Catering Manager.
  • Guest Interaction: Greet and speak to all guests with enthusiasm and friendliness, answering their questions about food, beverages, and our facilities accurately and in a friendly manner.
  • Service Delivery: Serve alcoholic beverages in an appropriate manner consistent with company standards, identify drink orders when ready, and deliver items to tables in a timely manner.
  • Event Preparation: Assist with preparing garnishes and specialty alcoholic beverages, prepare tables with place settings as instructed by Banquet Captain and/or Manager, and attend pre-function meetings for briefing of event details.
  • Team Collaboration: Communicate with food and beverage staff to ensure guest satisfaction, report any customer concerns and/or complaints to Manager or Banquet Captain, and maintain professional relationships with all coworkers.
  • Sanitation and Organization: Maintain a safe, clean, organized, and stocked work area, and ensure that guests have a positive and memorable experience at each event.
Requirements:
  • Education: High School diploma or G.E.D. or equivalent combination of education and experience preferred.
  • Experience: 1-2 years serving experience.
  • Certifications: TIPS or TEAM Certified.
  • Skills: Excellent communication skills, good with people, ability to handle high stress situations, ability to read and understand English, and ability to work a flexible schedule including nights, weekends, and holidays.

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