Retail Business Leader

16 hours ago


SaintBauzilledePutois, Occitanie, United States Abercrombie and Fitch Co. Full time
About the Role

Abercrombie & Fitch Co. is seeking a highly motivated and experienced Retail Business Leader to join our team. As a Retail Business Leader, you will be responsible for driving business growth and delivering exceptional customer experiences.

Key Responsibilities
  • Training and Development: Provide coaching and guidance to store associates to ensure they have the skills and knowledge needed to succeed in their roles.
  • Customer Experience: Foster a customer-centric culture and ensure that every customer interaction is positive and memorable.
  • Communication: Effectively communicate with store associates, management, and corporate teams to ensure seamless execution of business strategies.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and ensure that sales floors are well-organized and easy to navigate.
  • Asset Protection and Policies and Procedures Adherence: Ensure that all store policies and procedures are followed and that assets are protected.
Requirements
  • At Least One Year of Customer Service Experience: Proven track record of delivering exceptional customer service in a retail environment.
  • Work Ethic: Demonstrated ability to work in a fast-paced environment and meet deadlines.
  • Assertiveness: Confident and assertive communication style.
  • Applied Learning: Ability to learn quickly and apply new skills and knowledge.
  • Attention to Detail: Meticulous attention to detail and ability to multitask.
  • Analytical Skills: Strong analytical skills and ability to make data-driven decisions.
  • Adaptability/Flexibility: Ability to adapt to changing circumstances and priorities.
  • Multi-Tasking: Ability to handle multiple tasks and responsibilities simultaneously.
  • Stress Tolerance: High level of stress tolerance and ability to remain calm under pressure.
What We Offer
  • Quarterly Incentive Bonus Program: Opportunity to earn bonuses based on individual and team performance.
  • Paid Time Off: Generous paid time off policy to ensure work-life balance.
  • Paid Volunteer Day per Year: Opportunity to give back to the community and make a positive impact.
  • Merchandise Discount: Discount on merchandise for you and your family.
  • Medical, Dental, and Vision Insurance: Comprehensive health insurance package.
  • Life and Disability Insurance: Life and disability insurance to protect you and your loved ones.
  • Associate Assistance Program: Confidential counseling and support services.
  • Paid Parental and Adoption Leave: Generous paid leave for new parents and adoptive parents.
  • 401(K) Savings Plan with Company Match: Retirement savings plan with company match.
  • Training and Development: Opportunities for career advancement and professional growth.
  • A Global Team of People Who'll Celebrate You for Being You: Inclusive and diverse work environment that values individuality and creativity.


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