Customer Success Professional
3 days ago
Flybridge Staffing is seeking a seasoned Customer Success Manager to join our team. This direct-hire position will work off a hybrid schedule of 2 days remote, supporting account retention and growth. As a key member of our team, you will manage corporate accounts across the US, communicating with different liaisons and eligible participants as the main point of contact to handle all issues and inquiries.
Key Responsibilities- Account Management: Manage corporate accounts across the US, cultivating and expanding these relationships. Establish productive, professional relationships with corporate liaisons and ensure proactive, timely, and consistent communication.
- Issue Resolution: Anticipate client needs and resolve account issues by investigating issues/challenges, developing solutions, collaborating with internal departments, and overseeing follow-up efforts.
- Client Engagement: Develop and execute rollout and renewal plans for clients that produce a high utilization rate for eligible participants.
- Business Development: Develop, customize, and conduct seminars, presentations, and meetings with existing and prospective corporate accounts liaisons or prospective members.
- Reporting and Analysis: Proactively compile eligibility, participation, and budget reports for corporate account liaisons regularly and develop plans to generate engagement.
- Growth Strategy: Define growth strategy through analysis and interpretation of sales and utilization reports along with competitive intelligence research.
- Referrals and New Business: Generate referrals from existing clients and support the Executive Director of Business Development to sign new corporate accounts.
- Professionalism and Independence: Exhibit a professional demeanor, using excellent telephone etiquette and positive interpersonal skills. Ability to work independently, establish priorities, and manage objectives with little supervision.
- A Bachelor's Degree and 5 years of experience in Customer Success, Account Coordination, or Account Management.
- US Citizen, GC, EAD only.
-
Customer Success Manager
2 days ago
Boca Raton, Florida, United States Flybridge Staffing Full timeCustomer Success/Account ManagerFlybridge Staffing is seeking a seasoned professional to fill a direct-hire position as a Customer Success/Account Manager for a client in the Boca Raton area. This role will involve a hybrid schedule of 2 days remote work. The ideal candidate will support account retention and growth, managing corporate accounts across the US...
-
Customer Success Manager
1 hour ago
Boca Raton, Florida, United States Flybridge Staffing Full timeCustomer Success/Account ManagerFlybridge Staffing is seeking a seasoned professional to fill a direct-hire position as a Customer Success/Account Manager for a client in the Boca Raton area. This role will involve a hybrid schedule of 2 days remote work. The ideal candidate will be responsible for supporting account retention and growth, managing corporate...
-
Customer Success Manager
1 week ago
Boca Raton, Florida, United States Flybridge Staffing Full timeAbout the RoleFlybridge Staffing is seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you will be responsible for driving account growth and retention across the US.Key ResponsibilitiesAccount Management: Manage corporate accounts across the US, cultivating and expanding relationships with corporate...
-
Customer Success Executive
3 weeks ago
Boca Raton, Florida, United States Modernizing Medicine Full timePosition Overview:As a Senior Customer Success Manager, you will play a pivotal role in ensuring our clients achieve their business objectives through our innovative healthcare solutions. Your expertise will be essential in fostering strong relationships and driving client satisfaction.Key Responsibilities:Develop an in-depth understanding of the client’s...
-
Customer Success Manager
6 hours ago
Boca Raton, Florida, United States Flybridge Staffing Full timeFlybridge Staffing is seeking a seasoned professional to fill a Customer Success/Account Manager role for a client in the Boca Raton area. This direct-hire position offers a hybrid schedule of 2 days remote and provides an excellent opportunity for growth and development.Key Responsibilities:Manage corporate accounts across the US, fostering strong...
-
Lead Customer Success Strategist
2 weeks ago
Boca Raton, Florida, United States Modernizing Medicine Full timeAbout Us:At Modernizing Medicine, we are dedicated to transforming healthcare through innovative technology. Our mission is to enhance the relationship between healthcare providers and patients via our advanced, specialty-specific cloud platform. Established in 2010, we have expanded to a diverse team of over 3400 professionals across various locations, all...
-
Lead Customer Success Strategist
2 weeks ago
Boca Raton, Florida, United States Modernizing Medicine Full timeAbout Us:At Modernizing Medicine, we are dedicated to transforming healthcare through innovative technology. Our team is composed of enthusiastic and skilled professionals committed to enhancing the patient and provider experience via our advanced, specialty-specific cloud solutions. With a vision to revolutionize medical practice success and improve patient...
-
Senior Customer Success Manager
3 weeks ago
Boca Raton, Florida, United States Office Depot Full timeJob Overview The Customer Success division at Office Depot is a pioneering approach aimed at enhancing customer satisfaction for our existing clientele, leading to increased loyalty, revenue growth, and minimized churn rates. A Senior Customer Success Manager is a commercially astute individual tasked with cultivating and sustaining positive relationships...
-
Lead Customer Success Strategist
2 weeks ago
Boca Raton, Florida, United States Modernizing Medicine Full timeAbout Us:At Modernizing Medicine, we are dedicated to transforming healthcare for the better. Our mission is to empower healthcare providers and patients through an innovative, specialty-specific cloud platform. Since our inception in 2010, we have expanded our team to over 3,400 members, delivering exceptional service across multiple specialties. Our...
-
Lead Customer Success Strategist
3 weeks ago
Boca Raton, Florida, United States Modernizing Medicine Full timePosition Overview:We are seeking a dedicated Senior Customer Success Manager to enhance our customer engagement and satisfaction. This role is pivotal in ensuring our clients receive exceptional service and support as they navigate our innovative healthcare solutions.About Us:At Modernizing Medicine, we are committed to revolutionizing healthcare through our...
-
Customer Success Manager
3 days ago
Boca Raton, Florida, United States TransUnion Risk and Alternative Data Solutions Full timeAbout the RoleTransUnion Risk and Alternative Data Solutions is seeking a highly skilled Customer Success Manager to join our team. As a key member of our Marketing Solutions group, you will be responsible for supporting our clients with their onboarding, delivery, and technical queries.Key ResponsibilitiesWork closely with our Vertical Sales Teams to ensure...
-
Boca Raton, Florida, United States Office Depot Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Manager, Customer Success and Growth to join our team at Office Depot. This is a hybrid position, requiring regular in-office work in either Boca Raton, FL or Itasca, IL.Key ResponsibilitiesCustomer Relationship Management: Own primary relationships with Tier 1 customers post go-live,...
-
Customer Success Manager
6 days ago
Boca Raton, Florida, United States TransUnion Risk and Alternative Data Solutions Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our Marketing Solutions team at TransUnion Risk and Alternative Data Solutions. As a key member of our team, you will be responsible for supporting our clients with their onboarding, delivery, and technical queries, ensuring their success with our solutions.Key...
-
Customer Success Manager
6 days ago
Boca Raton, Florida, United States TransUnion Risk and Alternative Data Solutions Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our Marketing Solutions team at TransUnion Risk and Alternative Data Solutions. As a key member of our team, you will be responsible for supporting our clients with their onboarding, delivery, and technical queries, ensuring their needs are met and exceeded.Key...
-
Junior Client Success Coordinator
3 weeks ago
Boca Raton, Florida, United States Infinity Managment Group Full timeThe Junior Client Success Coordinator plays a crucial role in managing the daily communications and interactions with existing clients as well as prospective customer leads. Being part of the Customer Service team requires a solid understanding of consumer engagement strategies and practices, regular reporting to the Director of Customer Outreach, and a...
-
Client Success Specialist
3 weeks ago
Boca Raton, Florida, United States Flybridge Staffing Full timeCompany Overview: Flybridge Staffing is actively seeking a dedicated Customer Success/Account Manager to join our client’s team. This position offers a hybrid work schedule, allowing for two days of remote work each week. Role Overview: In this pivotal role, you will be responsible for enhancing account retention and driving growth initiatives. You will...
-
Senior Client Success Advisor
3 weeks ago
Boca Raton, Florida, United States Modernizing Medicine Full timePosition Overview:As a pivotal member of our Customer Success team, the Senior Customer Success Manager plays a crucial role in ensuring our clients achieve their business objectives through our innovative solutions. This position requires a deep understanding of the healthcare technology landscape and a commitment to fostering long-term client...
-
Account Success Specialist
3 weeks ago
Boca Raton, Florida, United States Flybridge Staffing Full timeCompany Overview: Flybridge Staffing is actively seeking a dedicated Customer Success/Account Manager to join our team. This role offers a hybrid work schedule, allowing for flexibility with two days of remote work each week.Position Summary: In this pivotal role, you will be responsible for enhancing account retention and driving growth across corporate...
-
Client Success Specialist
3 weeks ago
Boca Raton, Florida, United States Flybridge Staffing Full timeFlybridge Staffing is actively seeking a Customer Success/Account Manager for a prominent client. This position offers a hybrid work schedule, allowing for flexibility with two days of remote work each week. In this role, you will be pivotal in ensuring client satisfaction and fostering account growth. Attractive salary with bonus opportunities Note: This is...
-
Client Success Strategist
3 weeks ago
Boca Raton, Florida, United States TransUnion Full timeWhat We Offer:At TransUnion, we foster a vibrant and inclusive atmosphere that promotes teamwork and innovation. We are continually investigating new technologies and methodologies to remain agile. This environment allows our employees to refine existing skills and develop new competencies while uncovering their potential.Become a vital part of our...
