Site Operations Manager

6 days ago

Branford, Connecticut, United States Avantor Full time
About the Role

We are seeking a highly skilled and experienced Site Supervisor to join our team at Avantor. As a Site Supervisor, you will be responsible for the day-to-day operational management of our customer site, ensuring the delivery of high-quality services to our customers.

Key Responsibilities
  • Manage the day-to-day operations of the customer site, including health and safety requirements, training, and compliance.
  • Liaise with other suppliers, senior stakeholders, and the science community to ensure continuity of contracted services.
  • Lead and direct team efforts, performing work provided in SOWs related to customer requirements.
  • Coach and motivate team members to successfully perform job requirements and meet/exceed goals and objectives.
  • Manage open order status reports, customer metrics, and department reports, as well as SOP/SOW maintenance.
  • Provide training and development, as well as back-up to associates to perform required tasks.
  • Perform administrative duties, such as associate performance appraisals, succession planning, time card review, and vacation scheduling.
Requirements
  • 4 years' experience in customer services, purchasing, and/or account management required.
  • Previous experience managing associates is required.
  • Proficiency in Microsoft Word, Excel, PowerPoint, and basic understanding of Microsoft Access.
  • Spill containment, IATA, DOT, IMDG, and Hazwoper training a plus.
  • GMP and GLP training a plus.
  • CPR training and OSHA Right to Know preferred.
  • Inside sales experience and cross-referencing skills a plus.
  • Potential to manage Scientific Services.
  • Valid Driver's license and reliable transportation.
  • Ability to conform to all customer requirements for background checks, health and safety issues, security clearances, and medical checkups.
What We Offer

Avantor offers a comprehensive benefits package, including medical, dental, vision, and wellness programs, paid time off, and company-paid holidays. We also offer a 401(k) plan, tuition assistance, and employee stock purchase plan discount.

Why Avantor?

At Avantor, we are committed to helping our employees grow and develop their careers. We offer a diverse, equitable, and inclusive culture that includes learning experiences to support your career growth and success. Join our global team of 14,000+ associates and be part of a company that is changing people's lives for the better.

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