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Patient Access Representative 32 hours Float Specialist

2 months ago


Syracuse, New York, United States Trinity Health Full time
Job Summary

We are seeking a highly skilled Patient Access Representative to join our team at Trinity Health. As a key member of our revenue cycle team, you will play a critical role in ensuring accurate and timely processing of patient data, while maintaining current knowledge of payor insurance requirements.

Key Responsibilities
  • Accurately process patient registration information into Eclipsys system and verify accuracy of data
  • Provide information related to billing, compliance, patient rights, and HIPAA
  • Verify patient insurance coverage and obtain authorizations related to the patient's stay
  • Request and collect co-pays, deposits, and issue receipts at time of payment
  • Communicate with medical and clinical personnel regarding patient access, interfacility transfers, discharge processing, reimbursement issues, authorization requirements, surgical and diagnostic orders
Requirements
  • Two years of medical office or customer service experience
  • Participates in orientation, patient access training program, and continuing education
  • Updates and maintains knowledge and skills related to specific areas of expertise
Working Environment

This role is a clinical setting with exposure to Class I or II hazards. The physical demands of this role include sedentary work, standing, walking, and sitting for prolonged periods of time, as well as repetitive motion of hands, fingers, and wrists.

What We Offer

Trinity Health is committed to providing a work environment that is inclusive, equitable, and respectful. We offer a competitive pay range of $17.00-$23.60 and opportunities for professional growth and development.