Community Outreach Coordinator

7 days ago

Cleveland, Ohio, United States Howard Hanna Full time
Job Summary

We are seeking a highly motivated and experienced Community Engagement Officer to join our team at Howard Hanna Mortgage. The successful candidate will be responsible for building and maintaining valuable community partnerships, creating and executing initiatives, and driving business growth.

Key Responsibilities
  • Community Partnerships: Establish and maintain relationships with public and private organizations, non-profits, and local communities to further the mission and goals of United Purpose Mortgage.
  • Initiative Development: Identify, research, and analyze current and potential community engagement initiatives, and develop strategies to engage stakeholders in activities that promote our mission and goals.
  • Event Planning: Design, plan, and coordinate events to promote the organization's activities in the community and increase public awareness of our initiatives.
  • Campaign Management: Create and manage campaigns to increase public awareness of our organization and initiatives, and monitor their progress.
  • Reporting and Analysis: Monitor the progress of initiatives and report findings to management, and collaborate with other departments to ensure that initiatives are properly represented and communicated across all channels.
  • Coaching and Training: Provide one-to-one coaching and goal setting with residents, specifically around goals related to promoting economic mobility, including housing, budgeting, education, and more.
  • Resource Development: Identify and cultivate relationships with organizations that provide resources to families living in affordable housing, and design and execute effective communication strategies to inform residents of community events and other relevant information.
  • Database Management: Collect all required community engagement information and input them into appropriate databases, and assist in report writing for community engagement activities and initiatives.
Requirements
  • Experience: At least 2-3 years' experience in resident resource coordination, community organizing, community planning, and/or community relations.
  • Skills: Strong facilitation skills, strong customer service orientation, communication, and interpersonal skills, strong client management skills, strong organizational skills, and proficiency in Microsoft Office and utilizing database software.
  • Knowledge: Ability to work with and understand people of all ethnic backgrounds, and to understand the challenges of residents living within affordable housing, or those of low income.
About United Purpose Mortgage

United Purpose Mortgage (UPM) is a unique financing solution for homebuyers, emphasizing flexibility and affordability. Our business model is designed to offer a personalized and tailored approach to home financing that aligns with the borrower's individual needs and financial circumstances.

We strive to promote financial literacy, homeownership stability, and long-term wealth-building opportunities for our customers. Our mission is to make the home buying process smoother and more accessible for a diverse range of borrowers.

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