Sales Representative

6 days ago

Chesapeake, Virginia, United States Rack Room Shoes Full time
Job Summary

Rack Room Shoes is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and meeting sales and work goals.

Key Responsibilities
  • Provide excellent customer service, ensuring a positive shopping experience for all customers.
  • Maintain a high level of product knowledge, including features, benefits, and sales promotions.
  • Meet sales and work goals, as directed by store management.
  • Lead by example, demonstrating accuracy and completeness in all work tasks.
  • Control cash and maintain accuracy of sales transactions.
  • Process all sales and POS terminal transactions in accordance with policy and procedure.
  • Maintain awareness of all current sales promotions and merchandise presentation.
  • Ensure stock is well arranged and merchandised properly.
  • Maintain cleanliness and organization of all areas within the store.
  • Develop and maintain necessary product knowledge and fitting skills.
  • Maintain an awareness of Loss Prevention concerns involving customers and staff members.
  • Participate in physical inventories, assist in shipping and receiving merchandise, and participate in merchandise placement on the sales floor when needed.
Requirements
  • Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
  • Basic communication (both verbal and non-verbal), organization, and math skills.
  • Experience in retail sales, preferably specialty retail or footwear.
  • Basic knowledge of the policies and procedures.
  • Basic visual merchandising skills and an understanding of the Store Presentation Standards.

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