Tennis Customer Service Representative

2 weeks ago


San Luis Obispo, California, United States Sports Warehouse, Inc. Full time
Compensation: $20.00 per hour

Employment Type: Full-time and part-time positions available

Weekend availability may be required.

Company Overview:

Sports Warehouse, Inc. is a leading e-commerce retailer specializing in a variety of sports equipment and apparel, including tennis, running, fishing, and more. Our mission is to enhance the customer shopping experience by providing expert recommendations and exceptional service. We are committed to excellence and finding effective solutions to meet our customers' needs.

Position Summary:

We are seeking dedicated and personable individuals to foster strong relationships with our Tennis Warehouse clientele and assist them throughout their purchasing journey. Whether through phone, live chat, or email, we value a passion for customer engagement and a knack for problem-solving.

Key Responsibilities:

Customer Service:
  • Deliver comprehensive assistance to customers in a friendly, professional, and knowledgeable manner.
  • Maintain an up-to-date understanding of company policies, products, and services.
  • Respond to customer inquiries through various communication channels.
  • Provide outstanding service, aiming to meet and exceed customer expectations.
  • Assist colleagues during peak times and manage multiple tasks effectively.
  • Ensure a safe and organized work environment.
  • Continuously develop skills and knowledge relevant to the role.
  • Utilize available resources to address product-related inquiries.
  • Collaborate with other departments to resolve customer issues.
  • Perform additional duties as required to support daily operations.

Racquet Service:
  • Accurately install strings according to racquet specifications.
  • Identify and assess any damage or defects in racquets and strings.
  • Repair or replace accessories as necessary.

Required Skills:
  • Excellent verbal and written communication skills.
  • Strong listening abilities to serve customers effectively.
  • Creative problem-solving skills.
  • Proficient in operating necessary software applications.
  • Ability to follow written and verbal instructions.
  • Quick learner in a fast-paced environment.
  • Detail-oriented with the ability to manage multiple responsibilities.
  • Ability to work independently while also being a team player.
  • Demonstrate professionalism and a positive attitude.
  • Take pride in your work and represent the company positively.

Benefits:
  • Employee discounts across all Sports Warehouse brands.
  • Access to an on-site fitness facility.
  • Paid sick leave.
  • 401(k) and profit-sharing options.
  • Opportunities for career advancement.
  • Employee appreciation events.

Work Environment:

This role is situated in a dynamic, open office setting, utilizing standard office equipment such as computers and telephones. The position may also involve the use of racquet stringing machines and related tools.

Physical Requirements:

Employees must be able to handle objects, type on a computer, and communicate effectively. The role may require prolonged periods of sitting, standing, and using hands for stringing racquets. Employees should be able to lift and move objects weighing up to 50 pounds occasionally.

  • San Luis Obispo, California, United States County of San Luis Obispo, CA Full time

    About the PositionWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at the County of San Luis Obispo, CA. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Job SummaryUnder the direction of the Manager, Operations, you will...


  • San Luis Obispo, California, United States Marc Amesse - State Farm Agent Full time

    Job DescriptionAs a Customer Service Representative for Marc Amesse - State Farm Agent, you will play a vital role in generating exceptional client experiences that reinforce the growth of the insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving...


  • San Luis Obispo, California, United States Enterprise Holdings Full time

    Job Summary:Enterprise Holdings is seeking a highly skilled and customer-focused Senior Customer Assistance Representative to join our team at the San Luis Obispo Airport branch. As a key member of our team, you will provide exceptional customer service, support our branch operations, and contribute to the success of our company.Key Responsibilities:Provide...


  • San Luis Obispo, California, United States Williams-Sonoma Inc. Full time

    About Williams-Sonoma Inc.: Williams-Sonoma, Inc. is a multi-channel specialty retailer of high quality products for the home. Today, Williams-Sonoma, Inc. is one of the United States' largest e-commerce retailers with some of the best known and most beloved brands in home furnishings. We currently operate retail stores in the United States, Canada, Puerto...


  • San Luis Obispo, California, United States County of San Luis Obispo, CA Full time

    Job SummaryUnder the direction of the Manager, Operations, performs various administrative and clerical duties to support RTA Operations and Administrative staff, including office administration, correspondence and activities supporting the Operations Dispatch function, including responding to customer inquiries via various methods.Key...


  • San Luis Obispo, California, United States City of San Luis Obispo California Full time

    Job Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Rec Cashier at the City of San Luis Obispo California. As a key member of our facilities team, you will be responsible for providing exceptional customer service to patrons at the SLO Swim Center front counter and Laguna Lake Golf Course pro-shop.Key...


  • San Luis Obispo, California, United States California State Gov Full time

    **Job Summary**As a File Clerk at the California State Government, you will be responsible for providing exceptional customer service to visitors, answering phone calls, and performing administrative tasks. Your attention to detail and organizational skills will be essential in maintaining accurate records and ensuring the smooth operation of our...


  • San Luis Obispo, California, United States Department of Parks & Recreation Full time

    Job SummaryThe Department of Parks & Recreation is seeking a highly organized and detail-oriented Office Assistant to join our team. As an Office Assistant, you will provide administrative support to our staff, ensuring the smooth operation of our office.Key ResponsibilitiesProvide exceptional customer service to visitors, responding to inquiries and...


  • San Luis Obispo, California, United States Buffalo Wild Wings Full time

    Unlock a Career that's a Home Run!At Buffalo Wild Wings, we're not just a restaurant, we're a team of passionate individuals who are dedicated to delivering exceptional experiences to our guests. As a Cashier, you'll be the face of our brand, welcoming guests and creating memorable moments that will keep them coming back for more.What You'll Do:Provide...


  • San Luis Obispo, California, United States Pivotal Perspectives Full time

    Overview: In today's fast-paced market, securing the loyalty of long-term clients is crucial for any brand's success. Pivotal Perspectives is on a mission to enhance our customer interactions and is seeking a dedicated Customer Support Representative.Key Responsibilities:Interact with clients to deliver tailored product and service insights that align with...


  • San Luis Obispo, California, United States Marc Amesse - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as an Insurance Sales Representative. As a representative of Marc Amesse - State Farm Agent, you will play a key role in helping customers learn about and purchase life and health insurance products that meet their needs.Key ResponsibilitiesCustomer Engagement: Use...


  • San Luis Obispo, California, United States Dunn-Edwards Full time

    About Dunn-EdwardsDunn-Edwards is a leading provider of high-quality paint and coatings solutions. Our company prides itself on delivering exceptional customer service, innovative products, and a commitment to sustainability.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Lead to join our team in California. As a key member...


  • San Luis Obispo, California, United States SESLOC Credit Union Full time

    SESLOC Credit Union is seeking a dedicated and enthusiastic individual to enhance the experience of our valued members. As a Contact Center Representative, your primary responsibility will be to assist both current and prospective members through telephone interactions. You will address fundamental inquiries related to credit union offerings and provide...


  • San Luis Obispo, California, United States SESLOC Credit Union Full time

    Position OverviewSESLOC Credit Union is seeking a dedicated and enthusiastic individual to enhance the experience of our valued members. As a Contact Center Representative, your primary responsibility will be to assist both current and prospective members through telephone communication. You will address fundamental inquiries regarding our credit union's...


  • San Luis Obispo, California, United States Sports Warehouse, Inc. Full time

    Job OverviewCompensation: $19.00 per hourEmployment Type: Full-time and Part-time opportunities availableWeekend availability may be required.Position requires on-site attendance.About Sports Warehouse, Inc.We are a vibrant e-commerce enterprise dedicated to providing a wide array of sports and recreational merchandise. Our focus encompasses a variety of...


  • San Luis Obispo, California, United States SESLOC Credit Union Full time

    SESLOC Credit Union is seeking a dedicated and enthusiastic individual to enhance the experience of our valued members. As a Contact Center Representative, your primary responsibility will be to assist both current and prospective members through telephone interactions. You will address fundamental inquiries regarding our credit union's offerings and provide...


  • San Luis Obispo, California, United States PF Miami Developers LLC Full time

    Job Type: Part-time Position Overview: As a Night Shift Front Desk Associate, your primary responsibility will be to deliver exceptional customer service to members, prospective members, and guests. You will play a vital role in ensuring a welcoming and supportive environment that embodies our core values. Being part of our team means engaging with a...


  • San Luis Obispo, California, United States SESLOC Credit Union Full time

    SESLOC Credit Union is seeking a dedicated and enthusiastic individual to enhance the experience of our valued members. As a Contact Center Representative, your primary responsibility will be to assist both current and prospective members through telephone communication. You will address fundamental inquiries regarding our credit union's offerings and...


  • San Luis Obispo, California, United States AAA Full time

    About the Role:As an Insurance Service Representative at AAA, you will play a vital role in providing exceptional support to our Insurance Agents in the Branch Office.Key Responsibilities:Provide administrative support to Insurance Agents, ensuring seamless operations and efficient service delivery.Verify new business applications and process insurance and...


  • San Luis Obispo, California, United States COASTHILLS FEDERAL CREDIT UNION Full time

    Job Title: Financial Services RepresentativeCompany: CoastHills Federal Credit UnionSUMMARYUnder the direction of the Branch Manager, the Financial Services Representative is instrumental in recognizing and addressing the financial requirements of Credit Union members. This role is pivotal in promoting a variety of products and services while ensuring...