Customer Service Representative

6 days ago


San Luis Obispo, California, United States Department of Parks & Recreation Full time

Job Summary

The Department of Parks & Recreation is seeking a highly organized and detail-oriented Office Assistant to join our team. As an Office Assistant, you will provide administrative support to our staff, ensuring the smooth operation of our office.

Key Responsibilities

  • Provide exceptional customer service to visitors, responding to inquiries and resolving issues in a professional and courteous manner.
  • Manage and maintain accurate records, files, and databases, ensuring confidentiality and security.
  • Assist with cash handling, processing transactions, and maintaining a secure and organized cash handling system.
  • Perform various administrative tasks, including data entry, mail sorting, and photocopying.
  • Develop and maintain effective working relationships with colleagues, supervisors, and external partners.
  • Stay up-to-date with departmental policies, procedures, and best practices.

Requirements

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 1-2 years of experience in an administrative role, preferably in a customer-facing environment.
  • Excellent communication, organizational, and time management skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

Working Conditions

This is a full-time position, working up to 1500 hours per year in a 12 consecutive month period. The selected candidate is required to submit to a background investigation process utilizing Live Scan fingerprinting prior to appointment.



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