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Front Desk Representative
2 months ago
As a Front Desk Agent with Sage Hospitality, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless experience from arrival to departure.
Responsibilities- Guest Check-In/Check-Out: Process guest arrivals and departures, ensuring accurate and timely information and services.
- Front Desk Operations: Manage cash transactions, operate the PBX equipment, and maintain accurate records.
- Customer Service: Respond to guest inquiries, resolve issues, and provide suggestions to enhance their stay.
- Communication: Effectively communicate with guests, colleagues, and management to ensure a positive and efficient experience.
- Team Collaboration: Work closely with other departments to ensure seamless operations and exceptional guest service.
- Education: High School diploma or equivalent.
- Experience: Prior hotel or customer service experience is a plus.
- Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in computerized systems.
Sage Hospitality offers a competitive salary, medical, dental, and vision insurance, life insurance, matching 401(k), and hotel and restaurant discounts.
