Front Desk Representative
6 days ago
We are seeking a skilled and friendly Front Desk Agent to join our team at the Palace Hotel a Luxury Collection Hotel San Francisco. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling guest requests, and ensuring a seamless stay experience.
Key Responsibilities- Answer and respond to guest inquiries and requests via phone, email, and in-person
- Process guest requests for wake-up calls, room service, and other amenities
- Manage guest room assignments and ensure accurate room inventory
- Provide information to guests about hotel amenities, services, and local attractions
- Assist with guest check-in and check-out processes
- Maintain a clean and organized front desk area
- High school diploma or equivalent required
- Previous customer service experience preferred
- Ability to work in a fast-paced environment and multitask
- Excellent communication and problem-solving skills
- Ability to work a variety of shifts, including evenings and weekends
We offer a competitive hourly rate of $32.06 to $33.50, as well as a range of benefits, including health insurance, retirement savings, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.
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Front Desk Representative
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San Francisco, California, United States Warwick Hotel Full time{"h1": "Front Desk Agent Opportunity at Warwick San Francisco", "p": "We are seeking a reliable and customer-focused individual to join our team as a Front Desk Agent at Warwick San Francisco. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from...
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