Front Desk Representative

2 months ago


San Francisco, California, United States Unlimited Biking Full time
About the Role

Unlimited Biking is seeking a highly skilled and customer-focused individual to join our team as a Front Desk Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling bike rentals, and ensuring a seamless experience for our guests.

Key Responsibilities:
  • Provide high-level customer service and hospitality to clients
  • Keep the front desk clean, presentable, and stocked with necessary materials and supplies
  • Assist with bike handling, setup, and distribution
  • Upsell services and promote our products
  • Address customer complaints and concerns in a professional manner
  • Work collaboratively with the team to ensure efficient operations
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Experience in customer service, operations, or a related field
  • Strong problem-solving and adaptability skills
  • Ability to work a flexible schedule, including weekends and holidays
About Unlimited Biking

We are a dynamic and growing company that values diversity, inclusion, and customer satisfaction. Our goal is to provide an exceptional experience for our guests, and we are looking for like-minded individuals to join our team.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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