Front Desk Representative
2 months ago
Unlimited Biking is seeking a highly skilled and customer-focused individual to join our team as a Front Desk Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling bike rentals, and ensuring a seamless experience for our guests.
Key Responsibilities:- Provide high-level customer service and hospitality to clients
- Keep the front desk clean, presentable, and stocked with necessary materials and supplies
- Assist with bike handling, setup, and distribution
- Upsell services and promote our products
- Address customer complaints and concerns in a professional manner
- Work collaboratively with the team to ensure efficient operations
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Experience in customer service, operations, or a related field
- Strong problem-solving and adaptability skills
- Ability to work a flexible schedule, including weekends and holidays
We are a dynamic and growing company that values diversity, inclusion, and customer satisfaction. Our goal is to provide an exceptional experience for our guests, and we are looking for like-minded individuals to join our team.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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