Office Administrator

5 hours ago

Joliet, Illinois, United States NFI Industries Full time

Job Summary:

The Office Clerk is responsible for ensuring that front office administrative tasks are handled efficiently and effectively. This role involves communicating with employees, visitors, and customers, and supporting local management.

Key Responsibilities:

  • Ensures security processes are followed at the front desk, including driver and visitor sign-in.
  • Answers and routes telephone calls in a polite manner, taking messages and routing to the appropriate individuals in a timely manner.
  • Provides scheduling of all inbound and outbound freight in compliance with customer and operation department requirements.
  • Coordinates receiving and shipping documents, verifying accuracy.
  • Gathers and maintains all data and records related to shipping and receiving activities.
  • Verifies accuracy on shipping orders and shipping quantities matching picking documents.
  • Assists in resolving customer discrepancies.
  • Collects all documentation for inbound freight and routes it to the proper recording keeping unit.
  • Directs and oversees the pallet control and exchange program.
  • Facility AR/AP and vendor invoices responsibilities.
  • Responsible for running specific customer reports and scanning invoices.
  • Provides assistance on special projects at the discretion of the Lead Customer Service Representative (CSR), CSR Supervisor, or Office Manager.
  • Files appropriate paperwork for the facility as required.
  • Other administrative tasks as directed by local management specific to the facility's needs.

Requirements:

  • High School Diploma
  • Strong computer knowledge, including MS Office applications, specifically strong Excel
  • Basic typing skills, familiarity with 10-key
  • Shipping software systems, including UPS and Federal Express
  • Excellent oral and written communication skills
  • Ability to work in varying facility conditions, including poor lighting and ventilation, exposure to noise, dust, LPG fumes, product orders, heat during the summer, and cold during the winter
  • Ability and availability to work irregular or extended hours, including nights, weekends, and potentially holidays as needed by the customer

NFI Industries is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

The contractor will not discharge or discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.

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