Customer Service Representative

1 week ago


Twinsburg, Ohio, United States Pawsibilities, Humane Society Of Greater Akron Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our clients and their pets.

Key Responsibilities:
  • Provide excellent customer service to clients and their pets
  • Manage front desk operations, including answering phones, responding to emails, and handling customer inquiries
  • Assist with animal admissions, including intake and processing
  • Maintain accurate records and reports
  • Work collaboratively with other team members to achieve goals and objectives
Requirements:
  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Ability to work in a fast-paced environment and multitask
  • Excellent communication and interpersonal skills
  • Ability to maintain confidentiality and handle sensitive information

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about animal welfare, we encourage you to apply for this exciting opportunity.

In compliance with Federal and State equal employment opportunity laws, Humane Society of Greater Akron considers qualified applicants for positions without regard to age, race, color, religion, gender, sexual orientation, national origin, disability, or ancestry.



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