Medical Call Center Representative

3 weeks ago


Bethpage, New York, United States Ajilon Full time
Ajilon Call Center Specialist Job Description

We are seeking a skilled Call Center Specialist to join our team at Ajilon. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels.

Key Responsibilities:

  • Respond to customer inquiries and issues in a timely and professional manner.
  • Identify and resolve customer concerns, ensuring a high level of satisfaction.
  • Maintain accurate records of customer interactions and correspondence.
  • Collaborate with internal teams to resolve complex customer issues.
  • Stay up-to-date with product and service offerings to effectively communicate value to customers.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Proficiency in using customer relationship management software.

About Ajilon:

Ajilon is a leading provider of customer service solutions. We are committed to delivering exceptional service to our clients and their customers. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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