Medical Call Center Representative
3 weeks ago
We are seeking a skilled Call Center Specialist to join our team at Ajilon. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels.
Key Responsibilities:
- Respond to customer inquiries and issues in a timely and professional manner.
- Identify and resolve customer concerns, ensuring a high level of satisfaction.
- Maintain accurate records of customer interactions and correspondence.
- Collaborate with internal teams to resolve complex customer issues.
- Stay up-to-date with product and service offerings to effectively communicate value to customers.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Proficiency in using customer relationship management software.
About Ajilon:
Ajilon is a leading provider of customer service solutions. We are committed to delivering exceptional service to our clients and their customers. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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