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Customer Service Representative

2 months ago

Bethpage, New York, United States Arrow Technologies Full time
{"title": "Customer Service Representative", "content": "

We are seeking a highly skilled and organized Customer Service Representative to join our team at Arrow Technologies. As the face of our company, you will be responsible for providing exceptional customer service and ensuring a positive experience for all visitors and guests.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to handle complaints and provide accurate information in a professional and courteous manner.

Responsibilities will include:

  • Providing exceptional customer service and support to guests and visitors
  • Managing the front desk and ensuring a tidy and organized workspace
  • Answering questions and addressing complaints in a professional and courteous manner
  • Redirecting incoming calls and taking messages as needed
  • Receiving and distributing mail and packages
  • Preparing outgoing mail and correspondence
  • Monitoring office supplies and placing orders as necessary
  • Maintaining accurate records and files
  • Monitoring office expenses and costs
  • Performing other duties as assigned

Requirements and skills include:

  • Proven experience in customer service or a related field
  • Familiarity with office machines and software
  • Knowledge of office management and basic bookkeeping
  • Excellent communication and interpersonal skills
  • Strong organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • High School diploma; additional qualifications a plus
", "lang_code": "en-US"}