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Customer Service Representative

2 months ago

Bethpage, New York, United States Bunzl Distribution USA Full time

Job Summary

Bunzl Distribution USA is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and pricing to customers
  • Process customer orders and resolve any issues related to order fulfillment
  • Collaborate with internal teams to resolve customer complaints and issues
  • Develop and maintain relationships with customers to ensure long-term satisfaction

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred
  • Minimum 2 years of customer service experience in a call center environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet productivity standards
  • Experience with IBM AS400 operating system a plus

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Equal Opportunity Employer:

Bunzl Distribution USA is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.