Fire Safety Systems Technician

1 week ago


Charlotte, North Carolina, United States Eagle Fire Full time
Job Overview

ABOUT EAGLE FIRE INC.:

Established in 1987, Eagle Fire Inc. has become a premier provider of fire protection solutions, including fire sprinkler systems, life safety services, special hazards systems, fire alarm services, access control systems, and fire extinguisher sales and maintenance. Our commitment goes beyond mere compliance; we strive for outcomes that ensure safety and peace of mind.

POSITION SUMMARY

The Fire Alarm Technician is responsible for the testing, repair, and inspection of fire detection systems. This role demands a high level of service excellence to both internal teams and external clients.

KEY RESPONSIBILITIES

  • Conducts installation, programming, repair, testing, and inspection of fire detection and signaling systems on a scheduled basis.
  • Ensures all services are performed in accordance with manufacturer guidelines, relevant codes and standards, and company policies.
  • Coordinates inspection schedules with clients as necessary.
  • Documents inspections for company records, client files, and relevant authorities.
  • Communicates any discrepancies, required repairs, and other critical issues to both the company and clients.
  • Follows up to guarantee that recommended repairs are executed.
  • Promotes Eagle Fire services to current and prospective clients.
  • Mentors Technician Trainees as assigned.
  • Commits to fulfilling work obligations, which may include overtime.
  • Engages in ongoing education to maintain necessary certifications and licenses for the role.
  • Adheres to all company standards and procedures, including the Controlled Substances and Alcohol Standard.

QUALIFICATIONS

  • MUST BE EST 3 OR 4 Certified
  • Education, experience, and certification as specified in the job description (or equivalent combination).
  • Practical knowledge of fire protection codes and standards.
  • Exceptional customer service skills.
  • Valid driver's license with a satisfactory driving record.
  • Professional demeanor with the ability to adapt, resolve conflicts, and address challenges independently.
  • Capable of lifting and moving objects weighing up to 100 pounds, working at heights above 10 feet, and in confined spaces.
  • Able to stand for extended periods and perform physical tasks such as lifting, crouching, reaching, handling, pushing, and pulling.

BENEFITS:

  • 401(k) plan
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance

Eagle Fire Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.



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