Leasing Specialist
7 days ago
At Residential One LLC, we are seeking a highly motivated and experienced Leasing Specialist to join our team. As a Leasing Specialist, you will be responsible for leasing, marketing, and maintaining positive resident relations of multi-family residential apartments.
Key Responsibilities:
Leasing:
- Qualify prospects by covering all criteria and recording all telephone and in-person visits on appropriate reports.
- Inspect models and available apartments, and communicate related service needs.
- Demonstrate community and apartment features and benefits to clients, and close sales.
- Process applications for approvals, update availability reports, and ensure apartments are ready for residents to move-in on agreed dates.
Administrative:
- Accept rental payments and provide receipts to residents.
- Maintain current resident files, post funds to resident accounts, and distribute company or community-issued notices.
- Assist management team with other various tasks as required.
Resident Retention:
- Receive and respond to resident requests, concerns, and comments in a timely manner.
- Complete maintenance Service Requests and inform the maintenance team.
- Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests.
Neighborhood Marketing:
- Participate in outreach marketing activities to obtain prospective residents.
- Advise residents of referral concessions (if permitted).
- Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.
Requirements:
- Minimum 3 years' apartment management experience.
- LIHTC experience and deep knowledge of tax credit programs.
- Experience with District of Columbia laws and regulations.
- High energy, assertive, and creative individual with excellent written and verbal communication skills.
- Ability to successfully and efficiently lead a team.
- Commitment to customer service focus and strong organizational and follow-through skills.
Equal Opportunity/Affirmative Action Statement:
Residential One LLC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is free from discrimination and harassment.
Benefits:
Great work-life balance, medical, dental, vision, company-paid life insurance, 401k matching, generous time off, mental health support, and a FREE gift sent directly to your home in the first month of employment
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