E-Commerce Customer Service Liaison

5 days ago


Newark, Delaware, United States Futonland Full time

We are a dynamic e-commerce furniture company with a presence in the Newark, NJ area. Our mission is to provide exceptional customer service and ensure seamless transactions.

Estimated Salary: $45,000 - $60,000 per year

As an E-Commerce Customer Service Liaison at Futonland, you will play a vital role in assisting customers throughout their buying journey. Your primary responsibilities will include:

  • Responding to customer inquiries via phone, chat, and email regarding orders and issues.
  • Creating new orders using our point-of-sale system.
  • Verifying and qualifying new orders.
  • Tracking and following up on orders.
  • Working with leads using Zendesk.
  • Resolving claims and addressing customer concerns.

To excel in this role, you will require strong self-direction, initiative, and interpersonal skills. Proficiency in Google Suite and Microsoft Office is also essential. If you have experience in e-commerce sales and furniture sales, that would be a significant plus.

Futonland offers a range of benefits, including competitive compensation, opportunities for growth and development, and a dynamic work environment.



  • Newark, Delaware, United States Futonland Full time

    About the JobFutonland is seeking a skilled and customer-focused E-Commerce Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Job DescriptionCustomer Support: Assist customers in making purchases, answer questions regarding...


  • Newark, Delaware, United States Hertz Full time

    Job OverviewWe are seeking a highly motivated Customer Service and Sales Liaison Associate to join our team at Hertz.


  • Newark, Delaware, United States Omni Interactions Full time

    Are you looking for a flexible and rewarding career opportunity?About Omni InteractionsWe are a leading provider of customer service solutions to Fortune 500 companies. As an independent contractor, you will have the flexibility to work on your own schedule while providing exceptional customer service to our clients.Salary and BenefitsThe estimated hourly...


  • Newark, Delaware, United States E-Therapy Full time

    E-Therapy is a pioneering force in special education, dedicated to delivering top-tier clinical solutions to PreK-12 schools nationwide. Our mission is to empower schools with cutting-edge, technology-driven platforms that seamlessly connect them with our network of highly qualified, licensed clinicians.Job OverviewWe are seeking a skilled Speech-Language...


  • Newark, Delaware, United States ChristianaCare Full time

    About the Role:We are seeking a skilled and experienced clinical psychiatrist to join our Consultation-Liaison team at ChristianaCare. As a key member of our Behavioral Health Service Line, you will provide psychiatric consultation services for patients admitted to our inpatient medical and surgical units and emergency room.Key Responsibilities:Collaborate...


  • Newark, Delaware, United States PeopleShare Inc Full time

    PeopleShare Inc. is a leading staffing agency seeking an exceptional Customer Service Representative to join their team in Newark, DE. This role offers a competitive salary of $18-20 per hour and provides opportunities for growth and development in a fast-paced environment.About the RoleSchedule: Monday-Friday 2pm-10pm (in-office) and one weekend a month...


  • Newark, Delaware, United States Raising Cane's Chicken Fingers Full time

    We are seeking a highly motivated and skilled Customer Service Associate to join our team at Raising Cane's Chicken Fingers. As an important part of our customer experience, you will be responsible for providing exceptional service to our customers.Job DescriptionJob Type: Full-time/Part-timeLocation: Various locations across the countryJob Category:...


  • Newark, Delaware, United States PrideStaff Full time

    The role of a Customer Service Representative at PrideStaff involves delivering exceptional customer experiences through inbound calls. Key responsibilities include answering borrower inquiries about consumer loan servicing, maintaining high attention to detail, and adhering to standard operating procedures.Key Responsibilities:Respond to inbound calls in a...


  • Newark, Delaware, United States IWG PLC Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team at IWG PLC. As a Community Associate, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Job Summary:Manage multiple tasks and prioritize customer requestsProvide solutions to problems and...


  • Newark, Delaware, United States Futonland Full time

    Futonland: Career OpportunityWe are a dynamic furniture company seeking motivated sales associates and managers to join our team. As a sales associate or manager, you will play a vital role in delivering exceptional customer experiences and driving business growth.Company OverviewWe are Futonland, a rapidly growing company specializing in high-quality...


  • Newark, Delaware, United States Chick-fil-A at Bear - New Castle - Christiana Mall Full time

    We are looking for enthusiastic and friendly team members to join our Chick-fil-A restaurant in Bristol & MacArthur. As a Customer Service Team Member, you will be the face of our brand, ensuring that every customer has an exceptional dining experience.Key Responsibilities:Provide excellent customer service, responding promptly to customer inquiries and...


  • Newark, Delaware, United States 322 BBQ Full time

    At 322 BBQ, we are seeking a highly skilled and welcoming Hospitality Service Professional to join our front-of-house team.Key Responsibilities:Guest Reception: Warmly greet guests upon arrival, manage reservations, and oversee seating arrangements to ensure a seamless dining experience.Guest Service: Address and accommodate special requests, dietary needs,...


  • Newark, Delaware, United States Hallmark Aviation Services Full time

    Unlock a Career in Aviation ExcellenceAre you ready to take your skills to new heights and embark on an exciting journey in the aviation industry?Hallmark Aviation Services is a leading provider of above-the-wing ground handling services, renowned for delivering exceptional service to international airlines at Newark Liberty International Airport.We seek...


  • Newark, Delaware, United States Hertz Full time

    We are seeking a highly skilled Customer Service and Sales Associate to join our team at Hertz. This is a full-time position that requires open availability to work days, nights, weekends, and holidays based on the demands of the business.Job Summary:This role involves providing exceptional customer service and sales experience to our clients while working...


  • Newark, Delaware, United States UniUni Logistics Full time

    At UniUni Logistics, we're seeking a skilled Logistics Operations Coordinator to join our team. This role is perfect for individuals who are passionate about streamlining processes and ensuring seamless operations.Company OverviewAs Canada's leading e-commerce delivery provider, UniUni Logistics is committed to growing a sustainable business that enriches...


  • Newark, Delaware, United States PrideStaff Full time

    Job OverviewPrideStaff is seeking a skilled Servicing Customer Service Representative to join our team in Newark, DE. This role offers a unique opportunity to work with a national organization while maintaining local office autonomy.Estimated Salary: $15 per hour, plus up to $300.00 per month in bonus opportunityKey ResponsibilitiesThe ideal candidate will...


  • Newark, Delaware, United States Amanda Dixon - State Farm Agent Full time

    Job OverviewA career opportunity has arisen for a highly motivated and customer-focused individual to join our team as an Insurance Specialist. As an integral part of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and promoting State Farm's insurance products.Key...


  • Newark, Delaware, United States Jimmy John Full time

    About UsAt Jimmy John, we're dedicated to serving our customers the freshest ingredients possible. Our all-natural* meats and fresh veggies are sliced in-house every day, and our fresh-baked bread is made right here where you can see it.Your RoleWe're looking for a highly motivated and organized individual to join our team as a Delivery Driver. As a Route...

  • Sales Associate

    4 weeks ago


    Newark, Delaware, United States Hand and Stone Massage and Facial Spa Full time

    Job Summary We are seeking a highly motivated Sales Associate to join our front desk team at Hand and Stone Newark - Suburban Plaza. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting products and services, and achieving performance-based goals. Responsibilities • Provide an excellent customer experience to...


  • Newark, Delaware, United States DuPont Full time

    Join DuPont E&I in a Dynamic RoleAt DuPont, we strive to deliver innovative solutions that improve people's lives. In this exciting opportunity, you will play a vital role in our Chemical Mechanical Planarization Technology (CMPT) organization as a Senior Technical Service Expert. As a key member of our team, you will be responsible for providing technical...