Customer Service Representative

5 days ago


Newark, Delaware, United States IWG PLC Full time

About the Role:

We are seeking a highly skilled Customer Service Representative to join our team at IWG PLC. As a Community Associate, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Job Summary:

  • Manage multiple tasks and prioritize customer requests
  • Provide solutions to problems and concerns
  • Build strong professional relationships with customers
  • Maintain a positive attitude in fast-paced environment
  • Utilize MS Office and other basic IT equipment

About You:

We are looking for a motivated individual who is passionate about delivering exceptional customer experiences. To succeed in this role, you will need:

  • A good communicator with 1+ years of customer service experience
  • The ability to work independently and as part of a team
  • A positive attitude and enthusiasm for problem-solving
  • Basic knowledge of MS Office and other common software applications

What We Offer:

  • A competitive total compensation package including an hourly rate of $17.62
  • Generous paid time off plans and 11 paid company holidays per calendar year
  • Access to comprehensive health care and retirement savings plan
  • Ongoing training and development opportunities
  • A dynamic and inspiring work environment

About Us:

IWG PLC is a leading provider of flexible workspace solutions, serving businesses and individuals around the world. Our mission is to empower people and businesses to thrive by providing them with the tools and resources they need to succeed.



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