Hospitality Service Professional

6 days ago


Newark, Delaware, United States 322 BBQ Full time

At 322 BBQ, we are seeking a highly skilled and welcoming Hospitality Service Professional to join our front-of-house team.

Key Responsibilities:

  • Guest Reception: Warmly greet guests upon arrival, manage reservations, and oversee seating arrangements to ensure a seamless dining experience.
  • Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
  • Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
  • Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.
  • Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.

Requirements:

  • Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
  • Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
  • Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
  • Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
  • Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.

We offer an estimated annual salary of $35,000 - $45,000 depending on experience and location. If you are a motivated and friendly individual who is passionate about delivering exceptional customer service, please apply today.



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