Customer Service Ambassador

6 days ago


Newark, Delaware, United States PeopleShare Inc Full time

PeopleShare Inc. is a leading staffing agency seeking an exceptional Customer Service Representative to join their team in Newark, DE. This role offers a competitive salary of $18-20 per hour and provides opportunities for growth and development in a fast-paced environment.

About the Role
  • Schedule: Monday-Friday 2pm-10pm (in-office) and one weekend a month (remote)

This Customer Service Representative position plays a crucial role in delivering exceptional customer experiences through professional phone interactions, scheduling appointments, dispatching technicians, and performing marketing and sales functions.

Key Responsibilities
  • Respond to incoming calls with a courteous and professional demeanor
  • Schedule appointments and dispatch technicians efficiently
  • Promote additional work and services to customers
  • Complete work orders, return customer calls, and address inquiries and complaints
Requirements
  • Minimum two years of experience in administrative or customer service roles
  • Strong written and verbal communication skills
  • Detail-oriented with excellent data entry and typing skills
  • Able to work independently as part of a team
About PeopleShare Inc.

PeopleShare Inc. is a trusted staffing agency providing temporary to hire and permanent job opportunities across 8 states. We offer a range of positions, including receptionist, data entry, customer service representative, collections, office managers, call center, administrative assistant, and more.

Equal Opportunities Employer

PeopleShare Inc. is committed to equal opportunities for all employees and applicants without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category.



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