Food and Beverage Manager

2 days ago


New Orleans Louisiana, United States The Old 77 Hotel and Chandlery Full time
About Us

The Old 77 Hotel and Chandlery is a boutique hotel that values its employees and is committed to creating exceptional guest experiences. Our company culture is built on a foundation of diversity, growth, development, and wellbeing. We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.

Job Summary

We are seeking a dedicated and creative Food and Beverage Manager to join our team. The successful candidate will be responsible for managing food and beverage operations and standards, adhering to budgets, hiring and training food and beverage staff, and handling customer complaints.

Key Responsibilities
  • Designing and implementing menus that meet the highest standards of quality and presentation.
  • Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges.
  • Building and maintaining positive relationships with food and beverage vendors.
  • Adhering to the food and beverage budget and managing daily food and beverage operations.
  • Following food and safety regulations and maintaining a clean and safe working environment.
  • Maintaining positive customer relationships, processing complaints, and responding to customer needs.
  • Assisting with marketing events and creating and enforcing restaurant policies, targets, and KPIs.
  • Hiring, training, and managing food and beverage staff.
Requirements
  • Minimum of 4 years experience in the hospitality industry, with an emphasis on food and beverages.
  • Culinary or food service management degree may be advantageous.
  • In-depth knowledge of the food industry and strong working knowledge of related computer software, including restaurant management software.
  • Ability to adhere to budgets and meet financial targets.
  • Exceptional organizational, leadership, problem-solving, and communication skills.
  • Ability to forecast food and beverage needs and excellent customer service skills.
  • Great delegation skills and ability to work in a fast-paced environment.


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