Food and Beverage Supervisor
6 days ago
The Food and Beverage Supervisor is responsible for assisting the Food and Beverage Manager in ensuring high-quality Food and Beverage service while maintaining adherence to budgeted payroll and overhead costs. He/she is also responsible for continually working toward improving Food and Beverage sales revenues beyond budget.
Responsibilities- QUALIFICATIONS:
- At least 1 year of progressive experience in a hotel or a related field required.
- High School diploma or equivalent required.
- College course work in related field helpful.
- Previous supervisory responsibility preferred.
- Key Responsibilities:
- Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
- Maintain regular attendance in compliance with Aimbridge Hospitality standards.
- Maintain high standards of personal appearance and grooming.
- Comply with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Assist Food and Beverage Manager in maintaining food and beverage costs.
- Maintain close communication links with all employees seeking input regarding food and beverage issues.
- Monitor and follow up on all servers' cash overages and shortages.
- Maintain service standards throughout the department.
- Immediately follow up on accidents, problems, or guest complaints in the Food and Beverage Department.
- Be familiar with and able to react to emergency situations.
- Maintain proper, consistent disciplinary actions for all Food and Beverage employees.
- Be familiar with P.O.S. system used in the hotel.
- Ensure employees are at all times attentive, friendly, helpful, and courteous to guests, employees, and other managers.
- Assist the Food and Beverage Manager in wage progress and productivity reports for Food and Beverage Department.
- Assist in preparation of staff schedules according to business forecast.
- Assist in monthly food and beverage inventories and reconciliations.
- Ensure all side work duties are completed by servers.
- Assist Food and Beverage Manager in developing promotional ideas.
- Assist Food and Beverage Manager in planning and organizing monthly department meetings.
- Initiate and promote sales efforts for all service personnel.
- Assist the Food and Beverage Manager in preparing for and conducting employee performance appraisals.
- Assist the Food and Beverage Manager and Food Production Manager in maintaining and improving the quality and presentation of all food products.
- Attend weekly Food and Beverage meeting, daily pre-meal meetings, and other meetings as required by management.
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