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Food and Beverage Operations Manager
2 months ago
We are seeking a highly skilled and experienced Food and Beverage Operations Manager to join our team at Marriott. As a key member of our operations team, you will be responsible for supervising daily Food and Beverage shift operations and ensuring compliance with all Food and Beverage policies, standards, and procedures.
Key Responsibilities- Assist in the ordering of Food and Beverage supplies, cleaning supplies, and uniforms.
- Supervise daily Food and Beverage shift operations and monitor compliance with all Food and Beverage policies, standards, and procedures.
- Support and supervise an effective monthly self-inspection program.
- Operate all department equipment as necessary and report malfunctions.
- Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
- Encourage and build mutual trust, respect, and cooperation among team members.
- Understand employee positions well enough to perform duties in employees' absence.
- Develop specific goals and plans to prioritize, organize, and accomplish work.
- Monitor and maintain the productivity level of employees.
- Verify that all team members/supervisors understand the brand-specific philosophy.
- Maintain the operating budget and verify that standards and legal obligations are followed.
- Assist supervisors in understanding team members' ever-changing needs and expectations and how to exceed them.
- Celebrate and foster decisions that result in successes as well as failures.
- Communicate areas that need attention to staff and follow up to verify understanding.
- Coordinate cleaning programs in all Food and Beverage areas, identifying trends and making recommendations for improvements.
- Establish and maintain open, collaborative relationships with employees.
- Create and nurture a property environment that emphasizes motivation, empowerment, teamwork, and passion for providing service.
- Follow property-specific second-effort and recovery plans.
- Stay readily available and approachable for all team members.
- Demonstrate knowledge of the brand-specific service culture.
- Provide information to supervisors and coworkers by telephone, in written form, email, or in person.
- Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Analyze information and evaluate results to choose the best solution and solve problems.
- Perform hourly job functions if necessary.
- Extend professionalism and courtesy to team members at all times.
- Comprehend budgets, operating statements, and payroll progress reports.
- Perform other duties as assigned to meet business needs.
We are looking for a highly motivated and experienced professional with a strong background in Food and Beverage operations. The ideal candidate will have:
- A high school diploma or GED and 4 years of experience in the food and beverage, culinary, or related professional area.
- Or a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major and 2 years of experience in the food and beverage, culinary, or related professional area.
Marriott offers a competitive salary range of $55,000 to $71,000 annually, as well as a comprehensive benefits package, including a bonus program, health insurance, 401(k) plan, employee stock purchase plan, paid time off, life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account, flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits.
