Event Coordinator

19 hours ago


St Louis, Missouri, United States AccorHotel Full time
Event Manager Job Description

As an Event Manager at AccorHotel, you will be responsible for coordinating and executing events in our hotel's event spaces. You will work closely with the Event Sales Manager and Executive Chef to guide clients in planning all aspects of their events, from menu selection to decor.

Key Responsibilities:
  • Ensure successful events that exceed client needs and company profitability guidelines.
  • Plan and execute all in-house events.
  • Assist the Event Sales Manager with incoming customer inquiries and develop relationships with new customers.
  • Coordinate with the Event Sales Manager and Executive Chef to ensure profitable bookings.
  • Evaluate each piece of catering business with the Event Sales Manager to ensure it can be properly serviced.
  • Create innovative setups, menus, and functions for groups.
  • Develop strong communication with the Executive Chef and Food & Beverage staff.
  • Develop a preferred vendors list and maintain vendor relationships.
  • Develop and execute training programs for all events team members.
  • Assist with PR/marketing efforts for new business and sponsored events.
  • Overall knowledge of product/services:
    • Answer questions from clients confidently.
    • Sell items and services that we offer and can execute successfully.
    • Generate creative and innovative menus while working closely with our Chef.
Event Management:
  • Maintain and implement efficient set up and tear down details and processes.
  • Hands-on management of events.
  • Interact with the onsite contact and assist with any requests in a professional and courteous manner.
  • Monitor server hours/overtime.
  • Organize the return of any rentals.
  • Direct the Supervisor of Banquet Captains and B&C team.
  • Communication:
    • Maintain a good working relationship with guests, groups, and personnel from other departments.
    • Demonstrate clear, concise written and verbal communication skills with the team.
    • Adhere to deadlines for both clients and internal departments.
    • Maintain lines of communication between B&C and the restaurant.
    • Primary communicator to host stand and Open Table for PDR events.
    • Provide information about associated hotel and F&B services to guests.
Financial/HR:
  • Follow accounting and HR processes regarding revenue reporting and staff relations.
  • COGS checkbook reconciliation.
  • Personnel Action Forms up to date on all teammates.
  • Track staff calendar.
  • Conduct interviews, hire B&C staff, implement training, and evaluate staff regularly.
Administrative:
  • Update Delphi regarding events, menus, etc.
  • Upkeep of all signage, menus, food labels, etc.
  • Inform 21c Management Team of daily events and specific needs for events.
  • Update Banquet needs in Daylight.
  • Update posted BEOs, restaurant BOH team.
  • Provide clients with quick and informative responses to all event inquiries.
  • Lead weekly BEO meetings.
  • Distribute finalized BEOs each Thursday to restaurant BOH and Host stand.
  • Inventory B&C supplies and place orders for upcoming week of B&C events (linens, A/V, soda, etc.).
  • Create and distribute B&C team schedule.
  • Review Income Journals for accuracy of covers and categorization.
  • Review B&C staff time clock activity for accuracy biweekly.
  • Perform accurate inventory of the Banquet Kitchen.
  • Review General Ledger and reconcile with Checkbook.
  • Assist Event Sales Manager with B&C Executive Summary.
  • Develop and lead quarterly B&C team training.
  • Participate in annual budget development for the B&C department.
Qualifications:
  • Requires advanced knowledge of Event Planning.
  • Competent with Windows-based computers and Microsoft Office and familiar with industry-standard software.
  • Demonstrated management skills.
  • Demonstrates enthusiasm for all things 21c.
  • Must pass a background check.
Physical Requirements:
  • Must be able to carry full-service trays comfortably.
  • Must be able to stand and walk for long periods.
  • Must be able to lift at least 50 pounds.
Education/Formal Training:
  • Four-year college degree preferred.
Experience:
  • At least four years working in Event/Banquet Planning.
Remote Work:

No

Employment Type:

Full-time


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