Event Coordinator

6 days ago

St Louis, Missouri, United States 21c Museum Hotels Full time
Job Title: Event Manager

21c Museum Hotels is seeking a highly skilled Event Manager to join our team. As an Event Manager, you will be responsible for coordinating and executing events in our hotel's event spaces, working closely with the Event Sales Manager and Executive Chef to ensure seamless execution and exceeding client expectations.

Key Responsibilities:
  • Coordinate event planning and execution, including menu selection, audio visual needs, table setup, and special requests.
  • Assist Event Sales Manager with incoming customer inquiries and develop relationships with new customers.
  • Coordinate with Event Sales Manager and Executive Chef to ensure profitable bookings and evaluate each piece of catering business.
  • Develop innovative set-ups, menus, and functions for groups.
  • Develop strong communication with the Executive Chef and Food & Beverage staff.
  • Develop a preferred vendors list and maintain vendor relationships.
  • Develop and execute training programs for all events team members.
  • Assist with PR/marketing efforts for new business and 21c/restaurant-sponsored events.
  • Overall knowledge of product/services, including answering questions from clients confidently, selling items and services that we offer, and generating creative and innovative menus.
Event Management:
  • Maintain and implement efficient set up and tear down details and processes.
  • Hands-on management of events, including interacting with on-site contacts and assisting with any requests in a professional and courteous manner.
  • Monitor server hours/over-time, organize return of any rentals, and direct Supervisor of Banquet Captains and B&C team.
  • Communicate effectively with guests, groups, and personnel from other departments, demonstrating clear and concise written and verbal communication skills.
  • Adhere to deadlines for both clients and internal departments, maintaining lines of communication between B&C and the restaurant.
Financial/HR:
  • Follow accounting and HR processes regarding revenue reporting and staff relations.
  • Conduct COGS checkbook reconciliation, track staff calendar, and conduct interviews, hire B&C staff, implement training, and evaluate staff regularly.
Administrative:
  • Update Delphi regarding events, menus, and other relevant information.
  • Upkeep of all signage, menus, food labels, and other visual materials.
  • Inform 21c Management Team of daily events and specific needs for events.
  • Update Banquet needs in Daylight and distribute finalized BEOs each Thursday to restaurant BOH and Host stand.
  • Inventory B&C supplies and place orders for upcoming week of B&C events.
  • Create and distribute B&C team schedule.
  • Review Income Journals for accuracy of covers and categorization, and review B&C staff time clock activity for accuracy bi-weekly.
  • Perform accurate inventory of the Banquet Kitchen and review General Ledger and reconcile with Checkbook.
  • Assist Event Sales Manager with B&C Executive Summary and develop and lead quarterly B&C team training.
  • Participate in annual budget development for the B&C department.

Qualifications:

  • Requires advanced knowledge of Event Planning and considerable working knowledge of other significant areas in the hotel and the skill to integrate and communicate that information.
  • Competent with Windows-based computers and Microsoft Office and familiar with industry-standard software.
  • Demonstrated management skills and enthusiasm for all things 21c.
  • Must pass a background check.

Physical Requirements:

  • Must be able to carry full-service trays comfortably.
  • Must be able to stand and walk for long periods.
  • Must be able to lift at least 50 pounds.

Education/Formal Training:

  • Four-year college degree preferred.

Experience:

  • At least four years working in Event/Banquet Planning.

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