Operations Administrative Support Specialist

2 days ago


Pasadena, California, United States INTER-CON SECURITY SYSTEMS INC Full time
Job Summary

As an Operations Administrative Support Specialist at Inter-Con Security Systems, Inc., you will play a critical role in supporting the scheduling operations for our security guards. This position requires excellent communication skills, a keen eye for detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Manage daily scheduling operations and administrative functions
  • Support client requests for additional services and change requests
  • Communicate with officers efficiently and quickly to address gaps in scheduled hours
  • Provide frequent updates to the SCE Operations Manager on potential issues regarding scheduled hours, staffing deficiencies, and client requests
  • Develop and implement project plans for key strategic initiatives designed to improve scheduling operations capabilities and responsiveness across California
  • Leverage available systems to optimize scheduling and reduce operational costs
Requirements
  • Experience with MS Office Suite
  • Excellent customer service skills
  • Able to interact within Inter-Con's corporate environment and effectively communicate with all levels of management
  • Must be able to work effectively in a fast-paced environment and meet strict deadlines
  • Excellent time-management, organization, and multi-tasking skills required
  • Team player with business maturity, enthusiasm, and a positive work attitude
  • Sense of urgency
  • Experience with scheduling a plus
  • College degree strongly desirable
Working Conditions

Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing when providing phone and counter service to the public.

Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.



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