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Administrative Assistant

2 months ago

Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full time
Job Summary:

This position provides administrative support to the Psychiatric Nurse Unit Manager and/or the Assistant Nurse Executive Officer. The successful candidate will be responsible for preparing memos, summaries, and reports, making copies, and maintaining unit forms. Additionally, they will record, transcribe, and distribute unit meeting minutes, answer phone calls, and refer to appropriate departments or enter information on tracking systems.

Key Responsibilities:
  • Prepare memos, summaries, and reports
  • Maintain unit forms, records, and reports
  • Record, transcribe, and distribute unit meeting minutes
  • Answer phone calls and refer to appropriate departments or enter information on tracking systems
  • Help maintain registry files and keep them up to date for the staffing office
  • Infotronics and ABS updates when staff call off or pick up an extra shift
  • Communicate with other departments when staff call off or are not current on requirements
  • Participate in the admitting process by notifying assigned treatment team members, communicating with the admissions office, and obtaining the health record
  • Organize patient information related to outpatient appointments and assemble patient information for discharge packets
  • Provide assistance to other units at the Hospital in the absence of their Nursing Unit Clerk
  • Monitor unit compliance with regulatory agency and infection control standards
  • Keep accurate and orderly files
  • Maintain policy and protocol manuals
  • Obtain signatures for laboratory tests and maintain laboratory books on the unit
Knowledge, Skills & Abilities (KSAs):
  • Knowledge of the composition of the health record, policies and procedures related to patient confidentiality, laboratory requisitions/protocols, patient clinic appointments, performance management, and continuous quality improvement
  • Skills in assertive communication, gathering patient information, organizing and ordering office supplies and forms, taking minutes for unit meetings, and time management
  • Ability to address customers in a helpful and courteous manner, handle multiple requests, recognize situations that require supervisory assistance, and support a diverse multi-cultural workforce
Requirements:
  • High School Diploma or GED, or similar credential
  • At least two years of administrative support experience, preferably in a hospital or correctional setting
Benefits:

The State of Arizona provides an excellent comprehensive benefits package, including affordable medical and dental insurance plans, paid vacation and sick time, paid parental leave, 10 paid holidays per year, wellness program and plans, life insurance, short/long-term disability insurance, defined retirement plan, and credit union membership.