Insurance Claims Specialist

9 hours ago


Memphis, Tennessee, United States TEKsystems Full time
Customer Service Representative Opportunity

We are seeking a skilled Customer Service Representative to join our team at TEKsystems. As a key member of our customer service team, you will be responsible for handling inbound and outbound calls from patients and our client facilities.

Key Responsibilities:

  • Listen, empathize, and resolve issues with patients and clients
  • Escalate complex issues to the next level using sound judgment
  • Take calls from patients with questions about billing and insurance coverage
  • Manage email and complete administrative duties
  • Participate in regular departmental meetings and provide feedback on customer service operations

Requirements:

  • 2+ years of phone-based work experience, with at least 1 year in the medical or insurance field
  • Customer service oriented with attention to detail
  • 35+ WPM typing speed

About TEKsystems:

We are a team of 80,000 strong, working with over 6,000 clients across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

We are an equal opportunity employer and welcome applications from diverse candidates.



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