Fitness Team Member

4 days ago


Irving, Texas, United States Planet Fitness Full time
About Us

At Planet Fitness, we're dedicated to providing an exceptional fitness experience for our members. Our team is passionate about helping people achieve their health and wellness goals in a supportive and non-intimidating environment.

Job Summary

We're seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our front desk team, you'll be responsible for providing exceptional service to our members, ensuring a positive experience, and promoting our Judgement Free Zone philosophy.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their inquiries and resolving issues in a timely and professional manner.
  • Manage membership accounts, including check-ins, updates, and new account sign-ups.
  • Assist with shift coverage, ensuring seamless operations and maintaining a clean and safe environment.
  • Collaborate with the management team to achieve business objectives and promote a positive work environment.
Requirements
  • Exceptional customer service skills, with the ability to interact positively and professionally with members and colleagues.
  • High school diploma or equivalent required; prior customer service experience preferred.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Physical stamina to stand for long periods and lift up to 50 pounds.
Benefits
  • Competitive hourly rate of $12.00.
  • Free Planet Fitness Black Card membership.
  • Opportunities for career growth and professional development.
  • Flexible scheduling and paid time off.
Why Join Our Team?

At Planet Fitness, we're committed to creating a positive and supportive work environment that fosters growth and development. Our team members are the backbone of our success, and we're looking for individuals who share our passion for delivering exceptional customer service and promoting a Judgement Free Zone.


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