Fitness Team Member

1 month ago


Irving, Texas, United States Planet Fitness - Excel Fitness Full time
Job Title: Front Desk Sub

At Planet Fitness - Excel Fitness, we're seeking a highly motivated and customer-focused individual to join our team as a Front Desk Sub. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive member experience, and supporting our front desk operations.

Key Responsibilities:
  • Provide exceptional customer service by responding to member inquiries and resolving issues in a timely and professional manner.
  • Assist with shift coverage, including checking members into the system, taking prospective members on tours, and facilitating account updates.
  • Ensure the cleanliness and organization of the front desk area, including restocking supplies and maintaining a safe and welcoming environment.
  • Collaborate with the front desk team to ensure seamless operations and provide support as needed.
  • Participate in ongoing training and development to enhance customer service skills and stay up-to-date on company policies and procedures.
Requirements:
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to interact with members and colleagues in a positive and professional manner.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Ability to lift up to 50 pounds and stand for long periods.
Benefits:
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Free Planet Fitness Black Card membership.
  • Discounts on merchandise and services.
  • Access to employee assistance programs and wellness resources.


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