Front Desk Associate

4 days ago


Irving, Texas, United States Fitness Connection Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our Front Desk team at Fitness Connection. As a key member of our hospitality team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience at our fitness clubs.

Key Responsibilities
  • Provide EPIC greetings and farewells to all members and guests
  • Check members into the gym using proper procedures
  • Register guests into the gym using proper registration procedures
  • Answer phone calls promptly and assist with routing inquiries
  • Direct guests and appointments to the appropriate Fitness Consultant
  • Serve as a communication hub for members, guests, and teammates
Additional Responsibilities
  • Promote and sell drinks, bars, supplements, and merchandise in the ProShop
  • Meet and exceed daily and monthly ProShop goals
  • Stock and organize retail offerings as needed
  • Assist with operational duties as requested by management
Requirements
  • High School Diploma or equivalent preferred
  • Previous experience in hospitality or customer service preferred
  • Excellent verbal and written communication skills
  • Ability to interpret business communications and follow instructions
  • Physical demands include bending, squatting, jumping, and lifting up to 50 pounds
About Fitness Connection

Fitness Connection is a full-service health club with over 40 locations in North Carolina, Nevada, and Texas. We are committed to providing an epic fitness experience to all, including under-served communities. Our amenities include Group Classes, a Group Cycling Studio, turf training areas, basketball courts, and a kid's club.



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