Front Desk Associate
2 days ago
Are you passionate about delivering exceptional customer service and creating a welcoming atmosphere for our members and guests? Do you have a knack for multitasking and ensuring seamless experiences? We're seeking a Front Desk Associate to join our team at Fitness Connection
Key Responsibilities:
- Provide EPIC greetings and farewells to all members and guests
- Check members into the gym using proper procedures
- Register guests into the gym using proper registration procedures
- Answer telephone calls promptly and professionally
- Assist with routing Telephone Inquiries (TI) appropriately
- Direct guests and appointments to the appropriate Fitness Consultant (FC)
- Serve as a communication hub for members, guests, and teammates
Requirements:
- High School Diploma/GED preferred
- Previous experience in hospitality/customer service preferred
- Excellent verbal and written English language communication skills
- Ability to interpret business communications and follow instructions
- Physical demands include bending, squatting, jumping, running, reaching, walking, hopping, spinning, and kicking, with the ability to lift 50 pounds
We offer a comprehensive training program, EPIC Training, to ensure our Front Desk Associates have the skills and knowledge to excel in their roles. If you're passionate about delivering exceptional customer service and creating a welcoming atmosphere, we encourage you to apply for this exciting opportunity
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